Balay

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Lyric
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Balay

Postby Lyric » Fri Jun 15, 2018 11:33 pm

Anybody have the name and e-mail or conventional mail of the head man ?

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costakid
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Re: Balay

Postby costakid » Sat Jun 16, 2018 8:32 am


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fincalospinos
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Re: Balay

Postby fincalospinos » Sat Jun 16, 2018 11:02 am

Balay, founded by Esteban Bayona & José María Layrla, is a Spanish company of white products, now owned by the BSH Home Appliances Group. Headquarters are in Zaragoza, but I doubt Sñors Bayona and Layrla are still active !!

If you have a complaint I suggest you ask for the complaints book where you bought the item.
Hardworking resident !!

Lyric
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Re: Balay

Postby Lyric » Sat Jun 16, 2018 4:34 pm

Senior management just wants to vent, #1 Balay dishwasher failed after 6 years, not heating. Heater element failure which brought with it the charming habit of destroying the control board. 2 and a bit years on the replacement Balay diswasher (the other was actually BER all considered) failed.
Heater element failure which brought with it the charming habit of destroying the control board. Repair in excess of 300€ including callout and labour.
She thinks complaining to the top man will help.
Original trader is out of business.

TorreDelAguila
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Re: Balay

Postby TorreDelAguila » Sat Jun 16, 2018 5:18 pm

For white goods, go Bosch. And for tools as well.
Long life, rarely go wrong, and parts quickly available at decent cost.

I know Bosch and Balay are supposedly made in the same factory here in Spain, but there's still a quality difference between the two. Sometimes, the purchase price difference is very small.
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El Cid
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Re: Balay

Postby El Cid » Sat Jun 16, 2018 5:38 pm

Do you have excessively hard water? Sometimes that can cause premature failure of the heating elements.

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Lyric
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Re: Balay

Postby Lyric » Sat Jun 16, 2018 6:22 pm

Well it's a dammsight harder than Wilmslow that's certain.

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costakid
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Re: Balay

Postby costakid » Sat Jun 16, 2018 9:41 pm

When I have showered at mother in laws in Manchester it feels like you still have soap on you as the water is so soft. Down south its so hard you need a new kettle every 2 years.

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chrissiehope
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Re: Balay

Postby chrissiehope » Sat Jun 16, 2018 11:27 pm

Lyric wrote:Well it's a dammsight harder than Wilmslow that's certain.
Wilmslow ? Hello neighbour ;-)
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Wicksey
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Re: Balay

Postby Wicksey » Sun Jun 17, 2018 9:30 am

We have 2 filters on the incoming water supply, one catches the big bits of cal and the other has crystals in to soften the water. When we first moved here I was sceptical of the crystals, having had to install a very expensive plumbed-in water softener when we lived in the UK. However, it does seem to work as the kettle never has any cal in it whatsoever. Could it be the cal that has finished off the heating element, in which case Balay wouldn't really have been at fault?

BSH have a website https://www.bsh-group.com/brands/customer-service but when you click on Balay it takes you to the Spanish Balay site for making contact.

Manchesteral
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Hello neighbours

Postby Manchesteral » Sun Jun 17, 2018 1:53 pm

Hello neighbours Chrissiehope and lyric, I live in Alderley edge when in U K :-)

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Re: Balay

Postby Manchesteral » Sun Jun 17, 2018 1:55 pm

Agree with Torre Del Aguila, basicially anything produced in Germany will not let you down, except for the Merkel woman, that is :-)

Lyric
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Re: Balay

Postby Lyric » Sun Jun 17, 2018 5:11 pm

As a result of the above got to looking at our house in SK9 and as a result found that ;
a. the new owners did much modification to what was a new to us 15 y o house.
b they sold it in 2017 for only 70k more than we sold it to them in 2008. I consider that a poor return especially when they had spent so much on it. Big modifications, wall removal, new kitchen, new bathroom, new en-suite, conservatory etc.
Have SK9 prices been that static ?

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chrissiehope
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Re: Balay

Postby chrissiehope » Sun Jun 17, 2018 10:50 pm

I think it varies depending on proximity to town centre, rail links etc.

Perhaps we ought to continue on a separate thread ? ;-) - or get El Cid to move us to the Lounge ?
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Outside of a dog, a book is a man's best friend.
Inside of a dog it's too dark to read (Groucho Marx)

El Cid
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Re: Balay

Postby El Cid » Sun Jun 17, 2018 11:06 pm

Just stick to the original subject about Balay and if you want open a new thread please do so in the lounge.

From now on I will delete off topic posts in this thread.

Sid

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chrissiehope
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Re: Balay

Postby chrissiehope » Mon Jun 18, 2018 1:14 pm

OK - will do ;-)
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Outside of a dog, a book is a man's best friend.
Inside of a dog it's too dark to read (Groucho Marx)

Miro
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Re: Balay

Postby Miro » Mon Jun 18, 2018 9:27 pm

Never having used a dishwasher, I have no idea - can you use antical tablets in them, like in a washing machine?

We had all Balay appliances fitted in our apartment when it was new in 2003 (including a dishwasher which still had the original polystyrene packing inside when we sold the place last year!) Washing machine: always used antical pills, and apart from one replacement shock absorber, still going strong and probably good for another 15 years; 4 ring hob: 1 ring died a couple of years ago, otherwise, still going strong; oven/grill: still fine; extractor hood: replaced (with new Balay) a couple of years ago. Really can't complain about Balay - would absolutely buy again.
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wollie
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Re: Balay

Postby wollie » Mon Jun 18, 2018 9:50 pm

I suggest TEKA reliable and pretty reasonable priced.
BTW we need to sort these unruly people for "fake news" on these threads.
I have loads of ideas, whips etc....

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costakid
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Re: Balay

Postby costakid » Tue Jun 19, 2018 6:47 am

Who is posting fake news?

TorreDelAguila
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Re: Balay

Postby TorreDelAguila » Tue Jun 19, 2018 8:08 am

What??
Chris


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