NOT GETTING NOTIFICATIONS

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Enrique
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Re: NOT GETTING NOTIFICATIONS

Postby Enrique » Fri Jun 09, 2017 2:02 pm

Have to agree with Gerry, looking good here too.
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gerryh
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Re: NOT GETTING NOTIFICATIONS

Postby gerryh » Fri Jun 09, 2017 2:04 pm

Just got another notification as a result of Enrique's post.
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patricia
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Re: NOT GETTING NOTIFICATIONS

Postby patricia » Fri Jun 09, 2017 5:42 pm

gerryh wrote:As I said before, I am receiving notifications OK.
Just received email notifications on my smartphone and my desktop PC as a result of your posting at 2:54 PM
So I do not believe that there generally "something wrong with the system"
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Gerry
Yes you have said that several times but I am not getting notifications and all seems to be in order everything ticked and as Miro has said he is not getting notifications either so something needs to be sorted out because it is not my end. :shh:
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Re: NOT GETTING NOTIFICATIONS

Postby Miro » Fri Jun 09, 2017 6:46 pm

I've tried re-submitting my notifications settings via the Board Preferences tab on the User Control Panel, but the page doesn't fully load - just continually showing the loading circle, so presumably not taking the settings. Something not right....
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Re: NOT GETTING NOTIFICATIONS

Postby Lyric » Fri Jun 09, 2017 6:56 pm

Ditto, all seems normal to me too.

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patricia
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Re: NOT GETTING NOTIFICATIONS

Postby patricia » Fri Jun 09, 2017 7:52 pm

gerryh wrote:Just got another notification as a result of Enrique's post.
Cheers
Gerry
You have said that already so many times, but it is not much good for me or Miro who not getting notifications. Notifications for you are working, but they are not for me! How many more times do I have to say it! :evil:
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patricia
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Re: NOT GETTING NOTIFICATIONS

Postby patricia » Fri Jun 09, 2017 7:53 pm

Miro wrote:I've tried re-submitting my notifications settings via the Board Preferences tab on the User Control Panel, but the page doesn't fully load - just continually showing the loading circle, so presumably not taking the settings. Something not right....
I am not getting them either and I have checked ticks etc, it is not much good people saying they are getting notifications when we are not! Grrrrrrrrrr :!:
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patricia
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Re: NOT GETTING NOTIFICATIONS

Postby patricia » Fri Jun 09, 2017 7:55 pm

Miro wrote:I've tried re-submitting my notifications settings via the Board Preferences tab on the User Control Panel, but the page doesn't fully load - just continually showing the loading circle, so presumably not taking the settings. Something not right....
Well I am not getting that and all the correct boxes are ticked and I am still not getting notifications. Needs sorting........................ :|
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gerryh
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Re: NOT GETTING NOTIFICATIONS

Postby gerryh » Sat Jun 10, 2017 8:06 am

Good morning Patricia
Let's just check a few things and hopefully can get you sorted. :thumbup:
Go into "User Control Panel" "Profile" "Edit account settings"
Is your email address correctly shown?
If so check in the Junk and Spam folders in your email system to see if the notifications are there.
Do you have the Junk and Spam folders set to automatically delete their contents?
When you reply to this message do not hit the "Submit" button but hit the "Full Editor & Preview" button
Check in "Options" to confirm that you have "notify me when a reply is posted" ticked
Then hit the "Submit" button.
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patricia
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Re: NOT GETTING NOTIFICATIONS

Postby patricia » Sat Jun 10, 2017 8:27 am

Enrique wrote:Hi patricia,

I'm confused by..........." Also I cannot send PM´s!"

I received your PM yesterday, there was also an Email notification, and as I had Posted in this Thread , when I Login I see Notification that you have Quoted on the Thread.........so it all looks to be working OK.

What to do .......... :?:

Clear Browser Cache and Temporary Files by running CCleaner, reboot system and report back.
I have done that! Nothing, I see Gerry has posted but I have not received any notifications at all :?
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patricia
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Re: NOT GETTING NOTIFICATIONS

Postby patricia » Sat Jun 10, 2017 8:41 am

Well I have done all that. Email address is fine, all the correct boxes are ticked. I check my junk files every day as sometimes ligitimate posts get sent to it. I see below it says notify me when a reply is posted, which it isnt doing :x

All I can see to press is save draft, preview and submit!

So of it goes. As I said there is something not right and it isnt my end! :problem:
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patricia
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Re: NOT GETTING NOTIFICATIONS

Postby patricia » Sat Jun 10, 2017 8:43 am

Right I have just gone into the edit review whatever see if that works, but I have never ever used that option before and have always received replies to my post!

Thank you Gerry we will see if I get notifications now. :D
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gerryh
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Re: NOT GETTING NOTIFICATIONS

Postby gerryh » Sat Jun 10, 2017 8:49 am

Deleted as probably not relevant to problem
Last edited by gerryh on Sat Jun 10, 2017 8:58 am, edited 1 time in total.
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Re: NOT GETTING NOTIFICATIONS

Postby gerryh » Sat Jun 10, 2017 8:54 am

patricia wrote: All I can see to press is save draft, preview and submit!
Below those buttons, on the left hand side, should be an "Options" and a "Attachments" button.
Press the "Options " one and check to see if "Notify me when a reply is posted" is ticked.
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gerryh
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Re: NOT GETTING NOTIFICATIONS

Postby gerryh » Sat Jun 10, 2017 9:05 am

Here is a screen shot of what you should be seeing
Image
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Enrique
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Re: NOT GETTING NOTIFICATIONS

Postby Enrique » Sat Jun 10, 2017 9:05 am

Good morning all,
The only email notification I've received this morning is patricia's 08:27 Post where she "quoted" me.

I've submitted a support request to Admin as it seems the Notifications bit isn't working 100%
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patricia
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Re: NOT GETTING NOTIFICATIONS

Postby patricia » Sat Jun 10, 2017 9:29 am

gerryh wrote:Here is a screen shot of what you should be seeing
Image
Cheers
Gerry
Yes I am seeing that and that is fine, but I am still not getting notifications!
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patricia
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Re: NOT GETTING NOTIFICATIONS

Postby patricia » Sat Jun 10, 2017 9:30 am

Enrique wrote:Good morning all,
The only email notification I've received this morning is patricia's 08:27 Post where she "quoted" me.

I've submitted a support request to Admin as it seems the Notifications bit isn't working 100%
Someone believes me :thumbup:
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gerryh
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Re: NOT GETTING NOTIFICATIONS

Postby gerryh » Sat Jun 10, 2017 9:36 am

Enrique wrote:Good morning all,
The only email notification I've received this morning is patricia's 08:27 Post where she "quoted" me.

I've submitted a support request to Admin as it seems the Notifications bit isn't working 100%
OK then, definitely something strange for some people.
Still working 100% for me. Don't know why I am privileged.
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Gerry
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patricia
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Re: NOT GETTING NOTIFICATIONS

Postby patricia » Sat Jun 10, 2017 3:30 pm

Well some people just have a silver spoon in their mouth and it seems I am in the servants quarters.
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