Amazon fire tv box

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snorbs
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Amazon fire tv box

Postby snorbs » Wed Aug 23, 2017 5:32 pm

When I click on home page I get a message saying
"home is currently unavailable"
"We are currently unable to contact our servers"
I am using smarty dns installed on my router (been working fine previously)

any ideas / help appreciated

thanks

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gerryh
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Re: Amazon fire tv box

Postby gerryh » Wed Aug 23, 2017 5:39 pm

BBC iPlayer has blocked smartydns again.
Is that your problem?
Cheers
Gerry
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snorbs
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Re: Amazon fire tv box

Postby snorbs » Wed Aug 23, 2017 5:44 pm

no my problem is that I cant access anything as when i click on home page for the amazon fire tv box I get the message below
"home is currently unavailable"
"We are currently unable to contact our servers"

Chunky Monky
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Re: Amazon fire tv box

Postby Chunky Monky » Wed Aug 23, 2017 6:13 pm

Yep, I was trying to use Sky Go (daughter's account UK) and could not get into it.

TorreDelAguila
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Re: Amazon fire tv box

Postby TorreDelAguila » Wed Aug 23, 2017 6:53 pm

Am getting th same message as I write this. Unusual to see.

A similar message can appear on Amazon Fire TV now and again, but not usually for long.
Try switching off and powering down, so that it reboots.
The boxes also update themselves regularly, with content and software, and during those times Homepage might not appear.
During updates etc the blue-white LED pulses slowly, and will then either stay on continuously or stay off (depending on model) when the updating is completed.
Chris

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firsttango
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Re: Amazon fire tv box

Postby firsttango » Wed Aug 23, 2017 7:05 pm

Same here Home page unavailable........but just launch whatever app you are wanting from within settings

TorreDelAguila
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Re: Amazon fire tv box

Postby TorreDelAguila » Wed Aug 23, 2017 9:07 pm

Yes . . . Well done . . . That works a treat.
Just ignore lack of Homepage, and go Settings > Apps and select what you want to watch.
Chris

snorbs
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Re: Amazon fire tv box

Postby snorbs » Thu Aug 24, 2017 4:43 am

i raised a ticket with smarty and its back working normally this morning

TorreDelAguila
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Re: Amazon fire tv box

Postby TorreDelAguila » Wed Sep 20, 2017 6:21 pm

[post deleted]
Chris


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