Firefox crashing

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chrissiehope
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Firefox crashing

Postby chrissiehope » Thu Sep 07, 2017 8:53 am

Just tried to start Firefox as usual each morning, and it keeps showing a warning that it has crashed. I tried restarting Firefox, then restarting the pc, neither of which worked. I then uninstalled it, and downloaded a fresh one, installed that, but I'm still getting the same message.

What next...?

(Windows XP3)
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Enrique
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Re: Firefox crashing

Postby Enrique » Thu Sep 07, 2017 9:10 am

Hi chrissiehope,

Firefox facts............

Firefox version 52 will be the last complete update for Windows XP..........so you need this version

Firefox security updates for XP and Vista users will continue until September 2017

a final support end date will be announced based on the number of users still on Windows XP


You real must bin XP.......... :idea:
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Paulinmalaga
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Re: Firefox crashing

Postby Paulinmalaga » Thu Sep 07, 2017 9:13 am


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Enrique
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Re: Firefox crashing

Postby Enrique » Thu Sep 07, 2017 9:14 am

Chrissihope.
You may want to try this one..............

https://www.mozilla.org/en-US/firefox/organizations/
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Paulinmalaga
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Re: Firefox crashing

Postby Paulinmalaga » Thu Sep 07, 2017 9:17 am

You could try and older version of Firefox
http://www.oldapps.com/firefox.php?system=windows_xp

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chrissiehope
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Re: Firefox crashing

Postby chrissiehope » Thu Sep 07, 2017 9:29 am

Enrique - that link says it's for organisations...?

Paulinmalaga - they're very old versions - I was running v.52 yesterday wothout any problems...reading the support page, I have XP3, so it should work OK
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Enrique
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Re: Firefox crashing

Postby Enrique » Thu Sep 07, 2017 9:33 am

Hi chrissiehope,

". I then uninstalled it, and downloaded a fresh one"

So you downloaded version 52 and install that......... :?:
UNIX is basically a simple operating system, but you have to be a genius to understand the simplicity.

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Paulinmalaga
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Re: Firefox crashing

Postby Paulinmalaga » Thu Sep 07, 2017 9:36 am

Did you install any new software yesterday?

Check for malware

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Enrique
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Re: Firefox crashing

Postby Enrique » Thu Sep 07, 2017 9:50 am

Hi chrissiehope,

"Windows XP/Vista/Server 2003 are no longer supported by regular Firefox releases. These users should migrate to ESR 52."

You can give it a try............

While your mind is focused ..........why are you using XP....if its for some special software that only runs on it, what happens if the system goes pop tomorrow........is it backed up :?: Can you get replacement parts for a very old system :?:

Use your Windows 7 system for day to day stuff............... :idea:
UNIX is basically a simple operating system, but you have to be a genius to understand the simplicity.

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chrissiehope
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Re: Firefox crashing

Postby chrissiehope » Thu Sep 07, 2017 10:12 am

paulinmalaga - no, I didn't download anything yesterday & I ran malwarebytes this morning (as usual) & it came up clear

enrique - I downloaded the ESR version. I'm still using XP because I haven't had time to change everything over, and yes, there are programs that won't work on W7. I back up every now & then, usually I remember when I've spent a long time doing something, such as graphics.. I will get round to using W7 on a more regular basis, but I do find it frustrating to use so it takes me much longer to do anything...
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Paulinmalaga
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Re: Firefox crashing

Postby Paulinmalaga » Thu Sep 07, 2017 2:00 pm

So how did the ESR version work out for you?

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chrissiehope
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Re: Firefox crashing

Postby chrissiehope » Thu Sep 07, 2017 7:49 pm

It didn't :-( that was the one I had already downloaded, which also crashed. I am now using Palemoon, but every time I click on a link in an email, it tries to open a page in Firefox, so I have to copy the link & paste it into a Palemoon page.
As well as running Malwarebytes this morning, I ran Ccleaner this afternoon. I'm hoping that tomorrow might bring a miraculous recovery, but I'm not holding my breath ;-)
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Outside of a dog, a book is a man's best friend.
Inside of a dog it's too dark to read (Groucho Marx)

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Enrique
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Re: Firefox crashing

Postby Enrique » Thu Sep 07, 2017 8:30 pm

Hi chrissiehope,
Set Palemoon as your Default Browser...........then any links will open in this Browser............ :idea:
UNIX is basically a simple operating system, but you have to be a genius to understand the simplicity.

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chrissiehope
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Re: Firefox crashing

Postby chrissiehope » Thu Sep 07, 2017 10:38 pm

:thumbup:
Alexandr for President (Squire for PM !)

Outside of a dog, a book is a man's best friend.
Inside of a dog it's too dark to read (Groucho Marx)


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