Amazon Fire TV dongle - intermittent sound

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TorreDelAguila
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Amazon Fire TV dongle - intermittent sound

Postby TorreDelAguila » Fri Aug 10, 2018 7:54 am

In a bedroom, we are feeding an Amazon Fire tv (dongle, type 3) into a 2010 22" Sony Bravia (KDL-22EX), via HDMI.
Annoying and repetitive fault has been audio dropping out (for a few seconds or several minutes), only 'cured' by powering off the tv, and then switching on again. Same on all HDMI inputs.

Sound drop-out, Amazon Fire tv T3 to Sony Bravia
Web advice, including from Sony, not helpful, but finally found this solution, which has cured the issue completely...
Advice was to check the audio output on the Fire:
x Dolby Digital Plus
x DTS
x Stereo
> use Dolby Digital

On our Fire, I went to Settings > Display & Sounds > Audio
and set Dolby Digital Output Plus to Off.

Problem sorted. Output, into external amp and stereo speaker pair, is now stable.
Chris

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