Problem downloading BBC podcasts

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snorbs
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Problem downloading BBC podcasts

Postby snorbs » Sun Sep 23, 2018 7:23 am

I use an apple iphone to download podcasts over wifi at home. This always worked fine in the past. However recently I am unable to download podcasts from the BBC on wifi I need to use 4g to download the BBC podcasts , all other podcast providers work fine on my wifi.
I am using smarty dns installed on my router

any ideas?

northandsouth
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Re: Problem downloading BBC podcasts

Postby northandsouth » Sun Sep 23, 2018 8:32 am

Isn't smarty having problems with bbc?

snorbs
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Re: Problem downloading BBC podcasts

Postby snorbs » Sun Sep 23, 2018 8:50 am

iplayer has been working fine for around a month - only use for tv

the podcasts are from apple store not iplayer app

have tried overcast as an alternative and same issue

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Enrique
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Re: Problem downloading BBC podcasts

Postby Enrique » Sun Sep 23, 2018 9:11 am

Hi snobs,
Apple podcast recently had an update 3.6 on 17-Sep-2018.


northandsouth: Smartydns is reporting NO problems with BBC
UNIX is basically a simple operating system, but you have to be a genius to understand the simplicity.

snorbs
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Re: Problem downloading BBC podcasts

Postby snorbs » Sun Sep 23, 2018 11:04 am

i have the latest version of the app and they wont download on my laptop using itunes either

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Enrique
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Re: Problem downloading BBC podcasts

Postby Enrique » Sun Sep 23, 2018 11:26 am

Shut every network connected device down.

Power down Router..............leave 30 seconds , power up Router

Wait until Router done its hand shake with ISP ...maybe 5-10 mins.......Example Virgin Hub3 takes close on 10 mins to sync up

power up devices

Let us know how you get on

Post any error messages the Podcast App shows

Also version of iOS you're running
UNIX is basically a simple operating system, but you have to be a genius to understand the simplicity.

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Wicksey
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Re: Problem downloading BBC podcasts

Postby Wicksey » Sun Sep 23, 2018 11:54 am

That happened to me last week. Nothing to do with my Smartdnsproxy as other iplayers work OK. In the end I downloaded it via the Avast safe browser.

Just tried again today and the latest drama has downloaded OK but the previous one has this message:
Access Denied
You don't have permission to access "http://aod-pod-uk-live.akamaized.net/mpg_mp3_med/modav/bUnknown-50fe32a0-c2ed-4eab-a363-0ef844d2a58a_p06l1hfy_cUnknown_1536832159344.mp3" on this server.
Reference #18.f4407b5c.1537700011.214d777

snorbs
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Re: Problem downloading BBC podcasts

Postby snorbs » Sun Sep 23, 2018 12:24 pm

Tried all the process Enrique suggested, running on ios 12
error message sometimes received " episode unavailable this episode is tem unavilable" other times no error message

I just tried to download a tv programme from iplayer it also doesnt work says download failed , I think this must be a smartydns issue

have sent them a ticket

odd as in the past when iplayer didnt work with smarty never had a problem with podcast downloads from itunes and apple podcast app?


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