Problem downloading on sky box

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snorbs
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Problem downloading on sky box

Postby snorbs » Thu Mar 28, 2019 4:58 am

Use my SKY HD box for downloading many programmes from BBC, ITV, C4 etc to watch later.
This normally works well.
I use smart dns proxy
I have the DNS settings in my router

Today i dont get past the starting download screen and a message pops up saying to receive full on demand service please visit sky.com/tvondemand

I have tried resetting router, re activating DNS settings , rebooted sky box

Any ideas anyone?

satandpcguy
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Re: Problem downloading on sky box

Postby satandpcguy » Thu Mar 28, 2019 12:02 pm

Same issue here with smartdnsproxy using their details directly into the Sky+HD box
Smartydns is working fine tho in the Sky box
so sounds like an issue at their end...???

update:
but interestingly, iPlayer working fine on a Freesat box (though a router)
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snorbs
Andalucia.com Amigo
Posts: 225
Joined: Fri Jan 17, 2014 10:10 pm
Location: Sotogrande area

Re: Problem downloading on sky box

Postby snorbs » Thu Mar 28, 2019 5:54 pm

thanks for the feedback satandpcguy
I also have other apps working fine on amazon fire stick
will raise a ticket with smart dns proxy - its the first problem i had since using them

snorbs
Andalucia.com Amigo
Posts: 225
Joined: Fri Jan 17, 2014 10:10 pm
Location: Sotogrande area

Re: Problem downloading on sky box

Postby snorbs » Fri Mar 29, 2019 7:35 pm

seems to be working again now

snorbs
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Posts: 225
Joined: Fri Jan 17, 2014 10:10 pm
Location: Sotogrande area

Re: Problem downloading on sky box

Postby snorbs » Sat Apr 13, 2019 9:47 am

intermittent problems this morning similar to the previous issue as above.
seems as well as having various options for IPTV two DNS services are probably needed!
never had problems with smartdnsproxy until a few weeks ago.
I gave up on smartydns previously

snorbs
Andalucia.com Amigo
Posts: 225
Joined: Fri Jan 17, 2014 10:10 pm
Location: Sotogrande area

Re: Problem downloading on sky box

Postby snorbs » Sun Apr 14, 2019 8:08 am

definitely an issue with smartdnsproxy.
signed up for a trial with another provider and it works fine

satandpcguy
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Re: Problem downloading on sky box

Postby satandpcguy » Wed Apr 17, 2019 5:52 pm

i just changed to a difference DNS from smartydnsproxy and now working fine...(on sky box, freesat box, laptop and android device=
the one i was using (the uk one) was not working...so move to another (spain) and all working fine
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