Mobile phone PUK code

[hillybilly]

Have managed to lock my Movistar PAYG mobile by entering the wrong PIN code 3 times. Doh! Now it wants my PUK code. Have no idea where my PUK code is recorded (prob with the PIN code).
Anyone know how I go about unlocking my phone? Or is it a trip to the Telefonica shop?!

[samizdat]

when you bought it there was a card with some numbers on it - one was your phone number the other was the PUK code. PIN code is your 4 digit one the other is about 10ish digits.

Could be a problem if youre lost it - might mean a new phone number if you are on PAUG

When it happened to me the shop wasnt sympathetic but your spanish is much better than mine

[AguilaMike]

Have managed to lock my Movistar PAYG mobile by entering the wrong PIN code 3 times. Doh! Now it wants my PUK code. Have no idea where my PUK code is recorded (prob with the PIN code).
Anyone know how I go about unlocking my phone? Or is it a trip to the Telefonica shop?!

The phone itself isn't locked, just the sim card. The phone will work OK with a different one.

[hillybilly]

In case anybody else is numpty enough to find themselves in the same predicament, here (courtesy of my friendly local Telefonica outlet) is what you do.
Call Movistar on 1485 (from a landline) or 609 (from another mobile). They will take your details and a code number from the SIM card and reveal to you your PUK code! Super.

[Alan-LaCala]

So it's PUK off is it?

Alan

[patricia]

I did the same thing a few weeks ago and just phoned the number you get given when you buy the sim and it just took a few minutes for them to unlock the phone for me using my old pin code. As stated above. Mine was also a movistar which is telefinica