El Cid wrote:DA, your assertion that the customer is paying for the discount is not always the case.
Please explain why, if VAG give me an extended warranty and servicing (which if I had ordered them as normal options) would have added over €1000 to the price, plus a €3500 discount in exchange for me taking out a finance deal which will cost me about €1000 in interest, that I am paying for it. I accept your view that someone is paying for it but it’s not me.
If I did not take the finance deal, I would not get any other discount at all. The part exchange price was agreed long before I placed the order and whether I would pay by finance vs cash had not been discussed. In fact they honoured the p/ex price even though the delivery was nearly 8 months later.
I think you need to accept that the way they do business here is very different to your experiences in the UK. At your own admission, you have never bought a car in Spain. I have bought 4 new cars in Spain.
It seems amazing that seems to be the way it works here and it seems crazy to me, but they seem to be selling a lot of cars!
Sid
I think the way they do business in Spain is exactly the same as in the UK, ie the idea for a business is to take as much from the deal as they can.
Offering "free" servicing and the rest is not the sole domain of Spain, it happens here too.
However if you think it's free then I have to give in and realise you will not be swayed.
Out of interest will your yearly service include an oil change or is a case of "It's long life oil sir"? another con lol. Also when the service is carried out do you check it actually has been done? I have, and with surprising but not unexpected results.
At the end of the day though, if you are happy with the deal that's all that matters.
If the deal is too good to be true, it usually is.
Property owner in Andalucia since 2002. How time flies.