Contacting David at Android TV Solutions

Information and help in the IT field of computers, internet, ISP's, mobile and fixed line telephones plus satellite TV systems.
mikewill
Andalucia.com Amigo
Posts: 46
Joined: Fri Feb 10, 2017 12:07 pm
Location: spain

Contacting David at Android TV Solutions

Postby mikewill » Mon Feb 13, 2017 4:45 pm

I bought an Android box from this company about 2 years ago, after 12 months I paid for an extra year VPN and Updating service.
It seems to be impossible to contact David to update my system I have been trying to contact him for six months . I leave messages and have sent emails but had no phone call and no replies.
I know other people on this forum use this company , can you let me know if anybody else is having this problem?

Thank you

User avatar
Enrique
Andalucia Guru
Posts: 9488
Joined: Tue Mar 24, 2009 9:47 am
Location: Mytchett/Alcala La Real

Re: Contacting David at Android TV Solutions

Postby Enrique » Mon Feb 13, 2017 4:55 pm

Hi mikewill,
There are some Posts on the Forum for this year...................It is this company you're referring to :?:

http://forum.androidtvsolutions.com/smf ... topic=12.0
All my best learning experiences start with a problem I need to solve.

mikewill
Andalucia.com Amigo
Posts: 46
Joined: Fri Feb 10, 2017 12:07 pm
Location: spain

Re: Contacting David at Android TV Solutions

Postby mikewill » Mon Feb 13, 2017 5:01 pm

Yes this is the company, I have been trying to contact them for nearly 6 months and I am not getting any replies of any sort.

User avatar
Enrique
Andalucia Guru
Posts: 9488
Joined: Tue Mar 24, 2009 9:47 am
Location: Mytchett/Alcala La Real

Re: Contacting David at Android TV Solutions

Postby Enrique » Mon Feb 13, 2017 6:16 pm

Hi mikewill,

"We have had issues with our providers of email services & telephone infrastructure in the last six months or so. For any of you who have failed to receive assistance we are VERY SORRY for the inconvenience. Always follow up an email with a message on option two of the answer system to make sure your request is registered if in doubt."

Have you done the above............. :?:

Has a Facebook page but that doesn't look very promising.................. :thumbdown:
All my best learning experiences start with a problem I need to solve.

truebrit
Resident
Posts: 432
Joined: Tue Jul 21, 2015 5:25 pm
Location: La Cala

Re: Contacting David at Android TV Solutions

Postby truebrit » Thu Feb 16, 2017 12:34 am

Don't know if you have this address [email protected]. It's his birthday on Monday, try him then!

mikewill
Andalucia.com Amigo
Posts: 46
Joined: Fri Feb 10, 2017 12:07 pm
Location: spain

Re: Contacting David at Android TV Solutions

Postby mikewill » Fri Feb 17, 2017 1:48 pm

Thank you truebrit I didn't have that email. I'll give it another try.....

Bugwap
Tourist
Posts: 15
Joined: Thu Feb 27, 2014 11:11 pm

Re: Contacting David at Android TV Solutions

Postby Bugwap » Sun Feb 19, 2017 3:09 pm

Hi All

I'm not aware of any technical issues on either the phones or emails preventing people from contacting us. We had provider issues last year but that has been resolved. Call (0044) 161 432 5427.

Email [email protected]

Anyone waiting for a reply to an existing issue in Spain please contact us directly on our Spanish number 951 190 321 & leave a message on option 2


Thanks


David Latham - Android TV Solutions

maureenscot
Resident
Posts: 666
Joined: Mon Jan 25, 2016 5:37 pm

Re: Contacting David at Android TV Solutions

Postby maureenscot » Sun Feb 19, 2017 3:48 pm

good resolutions

User avatar
chrissiehope
Andalucia Guru
Posts: 3668
Joined: Sun May 07, 2006 7:52 pm
Location: Cheshire & near Antequera

Re: Contacting David at Android TV Solutions

Postby chrissiehope » Sun Feb 19, 2017 10:56 pm

I guess he's no longer in Macclesfield - the area dial code is now a Manchester one ;-)
Alexandr for President (Squire for PM !)

Outside of a dog, a book is a man's best friend.
Inside of a dog it's too dark to read (Groucho Marx)

Bugwap
Tourist
Posts: 15
Joined: Thu Feb 27, 2014 11:11 pm

Re: Contacting David at Android TV Solutions

Postby Bugwap » Tue Mar 14, 2017 1:58 pm

Still in Macclesfield Chrissie, the business number has always been 0161. That numbers' been in the family since 1960, couldn't let it go :D :D

User avatar
chrissiehope
Andalucia Guru
Posts: 3668
Joined: Sun May 07, 2006 7:52 pm
Location: Cheshire & near Antequera

Re: Contacting David at Android TV Solutions

Postby chrissiehope » Tue Mar 14, 2017 2:21 pm

:thumbup: :wave: (don't know if you can see Wilmslow from where you are :wink: )
Alexandr for President (Squire for PM !)

Outside of a dog, a book is a man's best friend.
Inside of a dog it's too dark to read (Groucho Marx)


Who is online

Users browsing this forum: No registered users and 15 guests