Cl@ve government portal - any discussions or experience?

[alpineSi]

Hi, I've been poking around online and am curious about the Cl@ve online government portal.

I'm sure some of you use this and have talked about it here but unfortunately the use of the "@" is stopping the search engine working! Can anyone point me to a discussion please?

Here's the only good explanation I've found in English, but I'm interested in your experiences: https://joinup.ec.europa.eu/community/e ... c-services

[gerryh]

What search engine are you using?
It works OK for me using Google.
Cheers
Gerry

[alpineSi]

Hi Gerry, I mean the forum search here on andalucia.com.
If I type "clave" I get messages about when people have seen that in error messages (mostly looks like online banking) and if I enter "cl@ve" I get nothing but an error that the search is too short (presumably the special @ character breaks the search script).

Google does of course have lots of links to the service, but I just wondered if people recall any discussions on this site about it (I've not found those via Google).

[El Cid]

To my knowledge, it has never been discussed, if fact I doubt that anyone has heard about it.

A number of members have digital certificates and as I understand it, cl@ve will eventually replace them and a number of other options such as Pin24.

Sid

[alpineSi]

Oh right! Well, it sounds like a good idea, just have to see what they make of it! The French have tried something similar but the link to the health service part has been broken for over two years, and it's easier to download forms elsewhere so I only ever use it for tax.

Here's a snippet from the earlier link about this Spanish portal:

The Spanish public sector started to suffer from a proliferation of different ways of identifying individuals who needed access to online services. Furthermore, most of these identification methods were restricted to be used only for accessing the services of the public body that issued the identification means. This forced users to install different codes and applications, and to memorise the different ways of accessing the services.
Cl@ve aims to solve this problem by unifying existing online identification methods into a single solution deployed throughout the Spanish e-Administration for national, regional and local online services.

Already participating are:

• Treasury of the Social Security for common queries and proceedings included in "Tu Seguridad Social" ("Your Social Security").
  National Institute of Social Security for services included in the "Tu Seguridad Social" ("Your Social Security") portal.
  State Tax Administration Agency for all proceedings allowed with the previous PIN24H system.
  Traffic Department where it can be used to query the points on users’ driving licenses and check their driving records.
  Ministerio del Interior (Home Office) to query "Estado de Mis Solicitudes" ("State of My Petitions") and "Mis Tramitaciones" ("My Procedures").

[Miro]

I've just been having a look at this Cl@ve thingy too. I'm at the Seg Sec. office in Malaga this week for something else, so thought I might see if I can request the codes necessary to register myself & 't'other 'arf.
First problem I can see with that is that the system requires a mobile phone number, and will apparently only accept one NIE/DNI per mobile number (seems reasonably logical and fair to me, but it's a problem because we share one mobile!) Second issue (rather than problem, per se) for me is that you have to give a bank account number to register. Why? Is there a charge for accessing this service? I imagine they will say it's just an additional way of identifying you, and of course, they already know the inside leg measurement of my bank manager's third cousin's brother-in-law...but I have a real phobia about giving out account numbers willy-nilly, especially over the internet.