Did digital certificates before and never been a problem downloading them , used Chrome and same laptop but this time it just shows a spinner and nothing else until it says "DESCARGAR CERTIFICADO FNMT DE PERSONA FÍSICA Ha ocurrido un error en la solicitud. Por favor, vuelva a interarlo " , think that means its timed out .
The link in the email takes me to a page where i give my NIE , Surname and the Code that came in the email and i accept the conditions and a window drops down asking me to allow something and i click OK and i get the spinner which im sure means its downloading but thats as far as i can get , it juts wont download . Cant remember if i give the password i set up after its downloading but i dont get asked for it .
As far as I'm aware im doing everything correct and dont have a VPN or Popup blocker and the internet is good , cant think what else could be stopping it downloading , tried 3 times so far , thank goodness it allows you more then one attempt or i would have to go through the whole process and visit to the town hall again .
Looked in Chrome Certificate manager to confirm its not there and tried health centre webpage that requires it to be sure and all i see in the dropdown certificate box is my wife's which a did a few months ago but only via the renewal email they sent not a fresh application .
Solved , when i gave up and went to shut down the laptop , i closed 2 browsers and behind them was the box needing my Password , i inputed it and it asked me if i wanted a copy which i accepted and it made a copy as well as created one in Chromes Digital Certificate manager box which i can now see .
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