unauthorised payment from my account

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Manchesteral
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Posts: 1967
Joined: Wed Mar 12, 2014 11:48 pm

unauthorised payment from my account

Postby Manchesteral » Fri Sep 03, 2021 4:27 pm

30.08.2021 an unauthorised amount of 30.99 was taken from my Deutsche account. no idea what it is the reference is "Tarjeta google, google play app, I'm still trying to get to the bottom of this ! Weird thing is that as far as I know I have never used google play or any of the associated apps, anyone shed any light on this ??

elusive
Andalucia Guru
Posts: 3275
Joined: Sat Apr 07, 2012 11:49 am
Location: East of Malaga

Re: unauthorised payment from my account

Postby elusive » Fri Sep 03, 2021 4:33 pm

Did you add you card to your google account for apps from the playstore .do you even use android?

If not someone has prob got your card details and used it on theirs?

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Enrique
Andalucia Guru
Posts: 9488
Joined: Tue Mar 24, 2009 9:47 am
Location: Mytchett/Alcala La Real

Re: unauthorised payment from my account

Postby Enrique » Fri Sep 03, 2021 4:53 pm

Hi,

https://support.google.com/googleplay/a ... 0?hl=en-GB

From the above.........

"A child may have played a game that resulted in accidental charges"................ :)
All my best learning experiences start with a problem I need to solve.


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