Digi Data/Phone plan

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AkoAko
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Digi Data/Phone plan

Postby AkoAko » Mon Feb 28, 2022 7:55 pm

Changed our mobile phone provider from Hits to Digi . We paid 10 euros in a Pakistani Lotutorio for a sim which would have a with credit of 10 euros we were told but we haven't used it at all yet but already its showing SALDO 5.15 credit . TE QUEDAN 6gb . 100 MIN Y 1000 SMS A DIGI , VALIDO HASTA 27/3 A 2300 . We have only been activated a few hours and not used the phone at all so wondering where the 4.85 has been used .

This is the first time we have had a Data/Phone package so what is it we dont understand before he rest of out credit disappears because 5.15 doesn't equate with anything .

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Wicksey
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Re: Digi Data/Phone plan

Postby Wicksey » Mon Feb 28, 2022 10:00 pm

When I bought a Vodafone SIM I was annoyed as when it was installed it immediately turned on the data and took 3€ off the 5€ credit. I do not use data on the phone at all so don't know how it works exactly. We have PAYG (Movistar and Orange now) but they are for occasional phone calls only.

AkoAko
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Re: Digi Data/Phone plan

Postby AkoAko » Mon Feb 28, 2022 10:26 pm

Wicksey wrote: Mon Feb 28, 2022 10:00 pm When I bought a Vodafone SIM I was annoyed as when it was installed it immediately turned on the data and took 3€ off the 5€ credit. I do not use data on the phone at all so don't know how it works exactly. We have PAYG (Movistar and Orange now) but they are for occasional phone calls only.
We bought a data/phone package , 6gb Data which it shows is untouched and 100 free minutes which also not touched so my quueery is where did the 4.85 disappear to and why such an odd amount .

We could have just bought a 5 euro one but he only had 10 euros packs in stock but said not a problem as you wont have to come back in a month to pay again , 5 euros takes you up to the 27th of March and the other 5 euros will be from March to April .

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Wicksey
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Re: Digi Data/Phone plan

Postby Wicksey » Tue Mar 01, 2022 10:23 am

I would have thought it may have been the first month's payment, but as you say it is an odd amount and not the 5€ pm charge for that particular contract. You could try contacting them via their website as I see it is in English as well.https://www.digimobil.es/loquiero-en-prepago.php

elusive
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Re: Digi Data/Phone plan

Postby elusive » Tue Mar 01, 2022 3:49 pm

Activation charge?

AkoAko
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Re: Digi Data/Phone plan

Postby AkoAko » Tue Mar 08, 2022 9:19 am

elusive wrote: Tue Mar 01, 2022 3:49 pm Activation charge?
Other way around Elusive , they credited me 15c for no apparent reason , Digi also doesn't understand it , they first said its straight forward , 10 euros paid less 5 euros first payment leaves 5.15 .


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