Forum forgotten password links don't work

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alpineSi
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Forum forgotten password links don't work

Postby alpineSi » Wed Jun 10, 2020 6:30 pm

Hi, there's a problem with the site password reset function - the links in the reset email don't work, always goes to a 404 page.

I seemed to have changed mine on an older phone and forgotten about it, so was trying to reset on my computer. Didn't work.

Thought best you know.

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gerryh
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Re: Forum forgotten password links don't work

Postby gerryh » Wed Jun 10, 2020 6:59 pm

Just tried it, using Firefox on Windows 10 Pro, works OK for me.
Cheers
Gerry
Gerry Harris

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Enrique
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Re: Forum forgotten password links don't work

Postby Enrique » Wed Jun 10, 2020 7:18 pm

Hi,
Just tried it and get same as alpineSi................ 404 Not Fouund

Firefox and Windows 10 2004 Home


Added:: Having had a further play........... it now doesn't send the email with the link..........and it's not in my spam folder :)

Tried various flavours of Windows 10 and Linux system............ all with Firefox 77.0.1 Windows & 72.0.2 (Linux )
UNIX is basically a simple operating system, but you have to be a genius to understand the simplicity.

alpineSi
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Re: Forum forgotten password links don't work

Postby alpineSi » Sat Jun 13, 2020 4:53 pm

gerryh wrote:
Wed Jun 10, 2020 6:59 pm
Just tried it, using Firefox on Windows 10 Pro, works OK for me.
Cheers
Gerry
You're sure the link in the email works? I'm not talking about getting the email, it's the link *in it* that is broken. I had a guess at various permutations of the URL included and none worked.

alpineSi
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Posts: 163
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Re: Forum forgotten password links don't work

Postby alpineSi » Sat Jun 13, 2020 4:55 pm

Enrique wrote:
Wed Jun 10, 2020 7:18 pm
Hi,
Just tried it and get same as alpineSi................ 404 Not Fouund

Firefox and Windows 10 2004 Home


Added:: Having had a further play........... it now doesn't send the email with the link..........and it's not in my spam folder :)

Tried various flavours of Windows 10 and Linux system............ all with Firefox 77.0.1 Windows & 72.0.2 (Linux )
Yeh I tried a few browsers and manipulation parts of the link. It's clearly broken, most likely after the upgrade I suppose; unless it's been like that for ages.

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Enrique
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Re: Forum forgotten password links don't work

Postby Enrique » Sat Jun 13, 2020 7:47 pm

Hi alpineSi,

Gerry did an update In 'About Forum' Thread ..........where this Thread should really be.........I was hoping The Mods would have moved it........ :idea:

Not that we get much if any reaction from Admin............would be nice to see " I've seen it and it's getting sorted" from Admin... :)
UNIX is basically a simple operating system, but you have to be a genius to understand the simplicity.

El Cid
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Re: Forum forgotten password links don't work

Postby El Cid » Sat Jun 13, 2020 7:57 pm

Enrique wrote:
Sat Jun 13, 2020 7:47 pm
Gerry did an update In 'About Forum' Thread ..........where this Thread should really be.........I was hoping The Mods would have moved it........ :idea:
Done

Sid


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