A good word to say about Ryanair...
A good word to say about Ryanair...
I made a couple of bookings with Ryanair online at the same time last week. I usually check for the email confirmations just in case. However, last week I was in a rush and I noticed that the direct debits for both had been processed through the bank. This morning I thought I had better print out next week's booking confirmation and was surprised it wasn't on my system. I'm not sure if Ryanair never sent it or if I deleted it by mistake but I had no confirmation and no booking reference
I don't like paying Ryanair's exorbitant premium rate call charges so I consulted saynoto0870.com for an alternative number. I found a geo number for Customer Services in Ireland and called them via VoipCheap. The phone was picked up after the second ring and a guy answered 'Ryanair'. He told me I had reached the Press Office and so I was ready for the brush off and further trawling through the system but no, after I explained my problem, he said he would try to help, found my booking in just a few seconds, after a couple of security questions read out the booking ref. and said he would resend the email which arrived 30 seconds later.
Well done that man
I don't like paying Ryanair's exorbitant premium rate call charges so I consulted saynoto0870.com for an alternative number. I found a geo number for Customer Services in Ireland and called them via VoipCheap. The phone was picked up after the second ring and a guy answered 'Ryanair'. He told me I had reached the Press Office and so I was ready for the brush off and further trawling through the system but no, after I explained my problem, he said he would try to help, found my booking in just a few seconds, after a couple of security questions read out the booking ref. and said he would resend the email which arrived 30 seconds later.
Well done that man
Brian.
I travel with them very frequently and this is the first problem I have had with ticketing and I am perfectly prepared to believe I accidentally deleted their email confirmation. I have never heard of anyone turning up with a confirmed booking ref to be told they aren't on the list though.
Glad you liked the website
Glad you liked the website
Brian.
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- Location: Caleta de Velez & Fleet, Hampshire
I'm sure their pilots are nothing like these...........
http://www.tigersweat.com/images/air06.jpg
http://www.tigersweat.com/movies/airplane/air02.wav
http://www.tigersweat.com/images/air06.jpg
http://www.tigersweat.com/movies/airplane/air02.wav
booking confirmation
Brian what number did you use? have tried all numbers listed, but get engaged signal all the time. I did not get an email confirmation for a flight I booked today for Friday.
panic over
after almost an hour of trying, managed to speak to Human and she said we will be getting a delayed email...........but he is booked on that flight
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