Postby Devils Advocate » Wed Apr 01, 2020 9:54 am
It's shocking. A lot of these large companies seem to have gone out of their way to purposely make life hard for honest customers.
Friends were due to fly to Malaga at the start of March, they knew that it would be off as the Pandemic took a hold on Spain, in fact everyone knew apart from Ryanair it seems. They still acted as though the flights were on even as Spain went in to lock down and played brinkmanship to the end. Cancelling 48 hours before the flight in the hope passengers would blink first. Friends are still pursuing a refund as of yet.
Sky are the same, they announce a "SKY pause" for Sports subscribers as there is no live sport for the duration........hahaha, try getting through on the flakey link to cancel it. No chance, we only managed to pause ours yesterday and so presumably just lost another months subscription.......the whole lot will be cancelled now as far as I'm concerned.
Why don't these companies just do the right thing and give customers their money back without making them ask for it.
They have taken the money for a service they never provided.
My "don't touch with a barge pole ever again" list is growing by the day, and Supermarkets fill 3 of the top 10 places!!!
Property owner in Andalucia since 2002. How time flies.