Easyjet

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katy
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Re: Easyjet

Postby katy » Tue Apr 28, 2020 6:32 pm

zanuck wrote:I also think that Virgin has a nerve asking the UK Government for a bailout due to coronavirus, yet as I recall, they vehemently objected to any government support at all for FlyBe which went bust at the start of the crisis.
Delta Airlines (USA) own 49% of Virgin and it is bare faced cheek to ask UK. Why not ask Trump.

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costakid
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Re: Easyjet

Postby costakid » Tue Apr 28, 2020 10:01 pm

Email from Ryanair tonight saying if i dont use voucher within 12 months they will give a cash refund. Jokers.

Pamela1
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Re: Easyjet

Postby Pamela1 » Wed Apr 29, 2020 12:13 pm

Not good....I have flights booked for early June with Ryanair which i arranged last Nov and i know they won't happen so it looks like another refund request when they inform me that the flight is cancelled.
Consumer confidence is already low for several reasons and i think O'Leary saying his planes will remain grounded should an empty middle seat be imposed has done his business no favours and future bookings may well have taken a massive nose dive.

maureenscot
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Re: Easyjet

Postby maureenscot » Wed Apr 29, 2020 7:33 pm

They have to give you cash

Manchesteral
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Re: Easyjet

Postby Manchesteral » Fri May 15, 2020 8:53 pm

And according to E U rules it should be within 7 days !

Pamela1
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Re: Easyjet

Postby Pamela1 » Fri May 15, 2020 9:39 pm

The rules seem to have got knocked on the head, they say they haven't got the staff to cope with demand, many of them are furloughed..

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costakid
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Re: Easyjet

Postby costakid » Sat May 16, 2020 7:42 am

Still not refunded for beginning of April flights. Online chat saying not enough staff to process claims. I did get a voucher though.

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Re: Easyjet

Postby Pamela1 » Sat May 16, 2020 11:08 am

I know you will use that voucher as soon as you are able to.... :)

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costakid
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Re: Easyjet

Postby costakid » Sat May 16, 2020 12:08 pm

Just had email this morning from Ryanair cancelling our June flights.

Pamela1
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Re: Easyjet

Postby Pamela1 » Sat May 16, 2020 2:15 pm

That doesn't surprise me Costakid, i was expecting mine to be canceled for June also.No doubt i will be getting a similar email from them soon...

Manchesteral
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Re: Easyjet

Postby Manchesteral » Sat May 16, 2020 3:48 pm

Pamela1 wrote:
Fri May 15, 2020 9:39 pm
The rules seem to have got knocked on the head, they say they haven't got the staff to cope with demand, many of them are furloughed..
Odd though that they have enough staff to issue vouchers :shifty: :shifty: !

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Wicksey
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Re: Easyjet

Postby Wicksey » Sat May 16, 2020 4:20 pm

I don't know why it's so difficult. Surely it must be automated in some way? My Airbnb refund was made within minutes of me cancelling, and they've got millions of customers like the airlines.

I think Easyjet are cancelling 2 weeks before the flight. That's the time they cancelled one of them, and the next I've had an email for offering a bonus if I accept a voucher, and that expires 2 weeks before my next flight is due.

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costakid
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Re: Easyjet

Postby costakid » Sat May 16, 2020 10:41 pm

Manchesteral wrote:
Sat May 16, 2020 3:48 pm
Pamela1 wrote:
Fri May 15, 2020 9:39 pm
The rules seem to have got knocked on the head, they say they haven't got the staff to cope with demand, many of them are furloughed..
Odd though that they have enough staff to issue vouchers :shifty: :shifty: !
Apparently vouchers are issued automatically but cash refunds have to be processed manually. In a normal world Ryanair issue 10,000 refunds a month, at the moment they are issuing 10,000 a week and millions of seats/flights are cancelled. It will take forever plus they probably want to keep the cash at bank.

katy
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Re: Easyjet

Postby katy » Sun May 17, 2020 11:31 am

There seems to be quite a lot of flights in and out of Madrid. :?

https://www.aeropuertomadrid-barajas.co ... ?t=9-12&a=

pensure1988
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Re: Easyjet

Postby pensure1988 » Sun May 17, 2020 1:00 pm

I do not think these are regular flights in and out of Madrid. Maybe repatriation flights more likely. My Flight App on my Mobile Phone is not showing these flights at all.

David

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peteroldracer
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Re: Easyjet

Postby peteroldracer » Sun May 17, 2020 1:12 pm

Looks like no problem - for £84 you can fly tomorrow
Loads come up using FlightRadar24, and using Skyscanner I found within seconds:

Outbound: Madrid - London 18 may. 2020
17:05 MAD
DIRECT 2h 25min.
18:30 LHR
Operated by:
Logo Iberia
I used to cough to disguise a [email protected] I [email protected] to disguise a cough.

Pamela1
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Re: Easyjet

Postby Pamela1 » Mon May 18, 2020 7:54 pm

Unless Spain has announced that people who are not resident or a Spanish national can now fly into the country then i'm assuming these are repatriation flights?

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peteroldracer
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Re: Easyjet

Postby peteroldracer » Mon May 18, 2020 8:03 pm

Just normal tickets as far as I could see £84 one way including a bag.
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knowal
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Re: Easyjet

Postby knowal » Tue May 19, 2020 1:38 pm

Oh dear. EasyJet have now been hacked and all customer details and credit card details are out there in the wild.
They say it was a sophisticated attack, but then they would say that, wouldn't they?
These companies really do need to take Internet security more seriously.

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costakid
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Re: Easyjet

Postby costakid » Tue May 19, 2020 2:10 pm

9 million customers so odds are you will be safe. Take forever to use all of those cards even for my wife.


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