Booked Sunday overnight ferry from Portsmouth to Cherbourg including a pet friendly cabin. 11 p.m. sailing arriving 8 a.m.
Today received “ sorry due to recent bad weather and Galicia has developed some issues, you are now on Monday 7 am sailing”
Inconvenient doesnt cover it. We would never have booked a 7 am sailing and we will have to now have a hotel in Portsmouth and get up super early. Plus arrive super late at our next hotel in France
Anyone else experienced this sort of last minute change? No compensation. I dare say their small print covers “ operational changes” . Might be my annual travel insurance covers out of pocket costs.
Last minute ferry change
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- Andalucia Guru
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- Location: Bilbao Spain
Re: Last minute ferry change
Not ferry, but it often happens with flights. I received an email today telling me that my flight to Amsterdam in December is leaving an hour later and I wouldn't be surprised if it changes again.
- Enrique
- Andalucia Guru
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Re: Last minute ferry change
Hi olive,
Terms and Conditions ................see......... CHANGES AND CANCELLATION BY US
https://www.brittany-ferries.co.uk/info ... king-terms
You could have asked for a later Ferry ........... that would have delayed your return to Spain.
You will probably have a better chance with your Travel Insurance...........
I've only ever had a complete Cancellation from BF and as it was a Winter season no further Ferries Sailings were available........ Had to Book on P&O (some years ago before P&O pulled out of Bilbao
Terms and Conditions ................see......... CHANGES AND CANCELLATION BY US
https://www.brittany-ferries.co.uk/info ... king-terms
You could have asked for a later Ferry ........... that would have delayed your return to Spain.
You will probably have a better chance with your Travel Insurance...........
I've only ever had a complete Cancellation from BF and as it was a Winter season no further Ferries Sailings were available........ Had to Book on P&O (some years ago before P&O pulled out of Bilbao
All my best learning experiences start with a problem I need to solve.
Re: Last minute ferry change
Thanks Enrique. Section2.2 refers to them sorting accommodation.
A bit late for us as with it being half term , travelling and there being pretty full uk occupancy everywhere you go, we couldn’t take the chance so we booked the Holiday Inn Portsmouth.
A bit late for us as with it being half term , travelling and there being pretty full uk occupancy everywhere you go, we couldn’t take the chance so we booked the Holiday Inn Portsmouth.
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- Resident
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- Location: Northampton Frigiliana/Nerja
Re: Last minute ferry change
That storm was bad. Friends were due in day before yesterday at 20:30. Eventually landed 13:00 yesterday! Most of it diverting from storm. Must have caused massive disruption. This was spain to uk.
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