House Insurance

[alig99]

Has anyone had any experience of making a claim from any English company that provides cover for their house in Spain?

The reason we ask is that we have recently bought such an insurance as we fully understood what cover we are buying but just wondered how they english insurance companies performed when dealing with any claim. ali

[chrissiehope]

I know this isn't really what you were asking, but noticing you're thinking of letting your property, Intasure will provide cover for damage / theft caused by tenants.....

[alig99]

hi Chrissie, funnily enough Intersure is the company that we have just purchased insurance from. My question is related to that purchase as wondered if anyone had any experiences of any english insurance companies and their settlement of claims record. Incidentally we purchased the insurance thinking we wouldn't need the extra cover for renting as we have never intended to rent our home but as always with life we never no whats round the corner

[Beachcomber]

My cottage in the UK is insured with Intasure. They have been efficient and helpful but luckily I have never had to make a claim so I am unable to comment in that respect.

[hillybilly]

I'm in the process of making a claim, through Intasure, for my recent burglary. So far, they have been really easy to deal with, helpful over the phone, quick to send claim forms etc...but...I shall let you all know how it progresses

[alig99]

thanks HB I will look forward to hearing your update. ali

[Kamila]

We have an Intasure insurance and had a claim. We had a power cut when we were away in June and my two freezers (full of food) were defrosted. We listed the food, made a claim and were paid in full in quite a short time. No problems at all. They were very pleasant company to deal with.

[Alli]

We have insured our Spanish house with Intasure for the last three years, unfortunatly when we visited in September the house had been broken into and a lot of our property taken. Intasure have been fantastic, gave us lots of help on the phone, even phoning us back before they closed for the day to make sure our front door had been secured. The claims forms were waiting for us when we returned home and Intasure settled our claim and paid us out within 10 days of us returning from Spain. We will be renewing our policy with them.

[alig99]

Thanks to everyone who posted on this topic, its good to hear that the company we have gone with gives such good service. Ali

[Beachcomber]

It's great that everyone has positive comments about aparticular insurance company. Let's hope they continue to live up to our expectations.

[hillybilly]

Just my expectations will do But I shall tell them that they are being watched...

[hillybilly]

I Intasure!
Submitted my claim (burglary) by email 22 Dec and mailed hard copy registered post the same day...received cheque in the post from Intasure in full settlement today! Yay! I have thanked them muchly and said I shall be recommending them. Which I do...they were great to deal with throughout. I hope the rest of you never have cause to claim but if you do you should be in safe hands!

[Colinm]

That is a truly great service! when you ignore Saturdays, Sundays and holidays, it works out at just about 10 working days to settle