Correos

Do you have a query on how to get things done in Andalucia, where to find things, who to call? Find out by posting and hear about others experiences.
Lyric
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Posts: 2534
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Location: Torrox Campo

Correos

Postby Lyric » Wed Nov 19, 2014 11:10 am

Is there a mechanism for complaint within the system ? We seem to 'loose' mail at a fantastic rate. Stuff that we are told is dispatched that just doesn't arrive.
In the last three months a parcel from Germany (Amazon), four other mail order parcels, a replacement bank card, and we are still waiting for some of the replacements.
When we report non delivery all the companies tell us the address they sent the parcel or packet to and they, without fail, have it right.
Yes we have cancelled the card, and the replacement should be at the bank branch via internal mail, tomorrow.

telboy
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Posts: 845
Joined: Fri Dec 31, 2004 2:40 pm
Location: Fuentes de Cesna/Granada Province

Re: Correos

Postby telboy » Wed Nov 19, 2014 2:30 pm

Sounds like someone is receiving your parcels. :wtf:

However, if it's coming from Amazon they normally use a delivery service eg MRW and the driver will telephone you to arrange delivery which is signed for :!:

terry

barry
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Joined: Sun Sep 19, 2004 1:14 pm
Location: Cave El Margen,Granada

Re: Correos

Postby barry » Wed Nov 19, 2014 2:41 pm

Seems like we gonna have to round up that 'loose' mail pardners

katy
Andalucia Guru
Posts: 13752
Joined: Thu Jun 24, 2004 3:45 pm

Re: Correos

Postby katy » Wed Nov 19, 2014 2:51 pm

There are lost mail forms to fill in at Correos. Sounds as if you have a crooked Postman.

Lyric
Andalucia Guru
Posts: 2534
Joined: Fri May 16, 2008 12:36 pm
Location: Torrox Campo

Re: Correos

Postby Lyric » Wed Nov 19, 2014 3:00 pm

We thought that about the postie too, but it's a small village post office with only three employees, they have been the same people for at least the last nine years, and the Postmaster doubles as the JP. I have trouble thinking that either they are bent or that they are delivering to the wrong address as they are village people (no YMCA jokes).


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