Endesa will make their minds up re bills

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oliveview01
Andalucia Guru
Posts: 2984
Joined: Sat Feb 26, 2005 2:31 pm
Location: Sevilla

Endesa will make their minds up re bills

Postby oliveview01 » Tue Jan 13, 2015 10:40 am

First it was 2 monthly bills, then they changed to monthly bills then back to 2 monthly bills- we paid the last bill last month and yesterday received another bill, checked, they are back to monthly bills. :crazy:

gus-lopez
Resident
Posts: 1572
Joined: Tue Nov 23, 2010 8:55 am
Location: Lorca, Murcia ,Spain

Re: Endesa will make their minds up re bills

Postby gus-lopez » Sat Jan 17, 2015 11:26 pm

Go in & make a complaint. to my knowledge they cannot issue anything other than bi-monthly. Nor can they estimate. If it cannot be read they can only charge for the standing charges.
Todos somos Lorca.

Lyric
Andalucia Guru
Posts: 2323
Joined: Fri May 16, 2008 12:36 pm
Location: Torrox Campo

Re: Endesa will make their minds up re bills

Postby Lyric » Sat Jan 17, 2015 11:44 pm

They have just, maybe the 7th, offered me a monthly budget plan, which I have accepted. Just as in the UK it was based on last year's total divided by 12. as my bi-monthly bill swings between 60 and 470 € I thought it better for budgetary purposes.
I have heard nothing since however just that I had been accepted and that they would e-mail.


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