Correos redirection- contacting Correos

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Daisymay1
Andalucia.com Amigo
Posts: 48
Joined: Mon Dec 29, 2014 12:55 pm
Location: Galera near Baza

Correos redirection- contacting Correos

Postby Daisymay1 » Sat Jun 05, 2021 7:38 pm

So we signed up for the redirection service when we moved recently, it was very expensive 185€ and has not worked and despite many many emails I cannot get a reply, I went to our local Correos office and was promised that I would be helped and would receive an email, neither have happened. My Spanish friend has offered to contact Corrros but I cannot find the correct or in fact any telephone number for her to call, I feel terrible that the owners of my old house are getting my post, this shouldn’t have happened can anyone help please ?

pensure1988
Resident
Posts: 639
Joined: Mon Apr 15, 2013 9:03 pm
Location: Estepona

Re: Correos redirection- contacting Correos

Postby pensure1988 » Sun Jun 06, 2021 8:50 am

Good Morning

After much searching I found this information for you. Hope it helps.

"
Régimen postal
Subdirección General de Régimen Postal
Dirección
Paseo de la Castellana, 67, 3ª planta
Código postal
28071
Localidad
Madrid
Provincia
Madrid
Teléfono
91 597 82 28 - 91 597 82 74
Fax
91 597 85 59
E-mail
[email protected]


David












David

Manchesteral
Resident
Posts: 1718
Joined: Wed Mar 12, 2014 11:48 pm

Re: Correos redirection- contacting Correos

Postby Manchesteral » Tue Jun 08, 2021 6:17 pm

Daisymay1 wrote: Sat Jun 05, 2021 7:38 pm So we signed up for the redirection service when we moved recently, it was very expensive 185€ and has not worked and despite many many emails I cannot get a reply, I went to our local Correos office and was promised that I would be helped and would receive an email, neither have happened. My Spanish friend has offered to contact Corrros but I cannot find the correct or in fact any telephone number for her to call, I feel terrible that the owners of my old house are getting my post, this shouldn’t have happened can anyone help please ?

Didn't you get any form of receipt for the trancaction ?

Daisymay1
Andalucia.com Amigo
Posts: 48
Joined: Mon Dec 29, 2014 12:55 pm
Location: Galera near Baza

Re: Correos redirection- contacting Correos

Postby Daisymay1 » Tue Jun 15, 2021 8:53 pm

Yes I received an email and it looked wrong but have never been able to contact anyone or amend online ! I have been back to Correos local office and they are looking into it but don’t hold out much hope ! Money wasted I fear

Daisymay1
Andalucia.com Amigo
Posts: 48
Joined: Mon Dec 29, 2014 12:55 pm
Location: Galera near Baza

Re: Correos redirection- contacting Correos

Postby Daisymay1 » Tue Jun 15, 2021 8:54 pm

pensure1988 wrote: Sun Jun 06, 2021 8:50 am Good Morning

After much searching I found this information for you. Hope it helps.

"
Régimen postal
Subdirección General de Régimen Postal
Dirección
Paseo de la Castellana, 67, 3ª planta
Código postal
28071
Localidad
Madrid
Provincia
Madrid
Teléfono
91 597 82 28 - 91 597 82 74
Fax
91 597 85 59
E-mail
[email protected]


David


Thank you











David


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