access to clicksalud problems

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proview1122
Tourist
Posts: 10
Joined: Tue Jan 19, 2016 12:27 pm

access to clicksalud problems

Postby proview1122 » Thu Jun 24, 2021 11:06 am

hi all
I live in Granada and have managed to get both covid jabs, how ever I cant access clicksalud even though I have the printout from the health centre with my details on it including the AN number for health. My wife has no problem
we registered together. I cant use my digital certificate or personal details to log in. The health centre says its a problem with my local village GP surgery and the surgery says its a problem with the health centre.
Does any one know of a help desk telephone number or email address for health system so I can try somewhere else , I cant find anything on the health web site.
(my digital certificate from the mint works with tax office and traffic office so that's ok)

cheers
proview1122

pensure1988
Resident
Posts: 644
Joined: Mon Apr 15, 2013 9:03 pm
Location: Estepona

Re: access to clicksalud problems

Postby pensure1988 » Sat Jun 26, 2021 6:55 am

Good Morning

You could try and complete this website inquiry form online to see what happens. Choose the option "otros" and explain your problem

https://www.sspa.juntadeandalucia.es/se ... s/registro

Good Luck

David


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