Using UK government gateway

[Joe22]

For those who may not know.

By calling the UK international pension service today to query something I was informed that changing any details such as addresses using government gateway although you can is not recognised by them. It has to be done by calling them.
Apparently, you have to be a UK resident to make any alterations made via government gateway stick.

Maybe some folk already know this but it wasn't obvious to me when using gateway.

[gerryh]

What is the "government gateway stick"?
Cheers
Gerry

[Joe22]

Sorry Gerry, instead of stick I should have put work. My bad.
It was relating to the fact you can change things but is of no use to non UK residents.

[Lavanda]

Good luck using the Government Gateway. Good luck ringing them or writing to them. They don’t acknowledge you exist and never reply but maybe that will change as the new UK government starts to tax everything that blinks.

[Manchesteral]

Don't worry about it, within a few months the work and pensions service will be contacting you to ask you to prove your existence via a life pension qualification they've been doing it to me every two years for the last four years!