DIGITAL CERTIFICATE

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pensure1988
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DIGITAL CERTIFICATE

Postby pensure1988 » Mon Dec 06, 2021 9:10 am

Can anyone help please . I used to have two certificates in my CLICSALUD Application. one with my name on it and another general one above it. I have tried installing the Digital Certificate I originally got from my Gestor but this does not seem to work. I cannot access my details on CLICSALUD anymore. I do not know what I have done on my computer. Do digital certificates have an expiry date on them. Please can someone guide me through the process step by step to reinstall my Digital Certificate on my Computer if that is what i must do to access my medical details again

Thank You

David

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Enrique
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Re: DIGITAL CERTIFICATE

Postby Enrique » Mon Dec 06, 2021 9:16 am

Hi pensure1988,

Do you use a Browser to access your CLICSALUD , if which one .......... :?:
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pensure1988
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Re: DIGITAL CERTIFICATE

Postby pensure1988 » Mon Dec 06, 2021 9:39 am

Hello Enrique

I use Vivaldi mainly and sometime chrome

David

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Enrique
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Re: DIGITAL CERTIFICATE

Postby Enrique » Mon Dec 06, 2021 10:04 am

Hi pensure1988,

"I have tried installing the Digital Certificate I originally got from my Gestor".........I think that is a one off, as recently had same problem with another Member.

When did you get your Digital Signature from your Gestor...... :?:

You needed to Export (from Browser) and save it in a Secure location x3

" Do digital certificates have an expiry date on them.".......yes The latest ones have a 4 year life, previously it was 3 years.

Have you a Backup Copy.......... :?:
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pensure1988
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Re: DIGITAL CERTIFICATE

Postby pensure1988 » Mon Dec 06, 2021 10:34 am

Hi Enrique

I believe the Digital Certificate is saved in my Windows 10 Registry somewhere. The original certificate was obtained by my Gestor on 10/01/2018. I do not think I have no Back-up copy. How do I proceed know. I have tried re-installing the certificate from the original email in 2018 but does not seem to help.

Thanks

David

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Re: DIGITAL CERTIFICATE

Postby pensure1988 » Mon Dec 06, 2021 10:50 am

Hi Enrique

If my cerificate has expired , how do I apply for a new one. Web Address as well as Step by step process please as my Spanish is not very good. My Cerificate was still working yesterday but has now disappeared from the Panel of Certificates in Clicsalud

Thanks

David

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Enrique
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Re: DIGITAL CERTIFICATE

Postby Enrique » Mon Dec 06, 2021 11:01 am

Hi pensure1988,

I don't know when they changed from 3 year to 4 years .......I renewed in Oct 2019 and it was 4 years

What is the file extension on the original email............ :?:

Your Digital Certificate may have expired......... look in your Browser Cetificate area

Ok Just seen your answer.................... :)

Your Certificate should show up in the Browser Personal Tab.......I'm having issues finding it in Vivaldi.....that I've just installed........ :oops:

OK found them..... :!: :!: ......same as Google Chrome..........I'll PM you how to see them later as in middle of another task....... :idea:
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pensure1988
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Re: DIGITAL CERTIFICATE

Postby pensure1988 » Mon Dec 06, 2021 11:30 am

Thank you, Enrique for your help so far.

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Enrique
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Re: DIGITAL CERTIFICATE

Postby Enrique » Mon Dec 06, 2021 12:09 pm

Hi pensure1988,

Vivaldi Browser

Certificate Location

type chrome://settings/certificates in URL Bar
Privacy and Security --> Security

Scroll down and under Advanced --> Manage certificates
The Certificates Window will pop up and you can view your Certificates in the Personal Tab

Sent from my Vivaldi Browser...........
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pensure1988
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Re: DIGITAL CERTIFICATE

Postby pensure1988 » Mon Dec 06, 2021 12:50 pm

Hi Enrique

My certificate expired yesterday 05/12/2021. What do I do now to apply for another one

Thanks

David

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Enrique
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Re: DIGITAL CERTIFICATE

Postby Enrique » Mon Dec 06, 2021 1:20 pm

Hi pensure1988,

You can read the FAQ............ it's a heavy read..........

viewtopic.php?f=42&t=27571

Or you can read the following...........from when I last obtained one. 2019

Hi,
Some new Members may find the FAQ on the subject a bit daunting, the original was written by Chrissie, while relevant at the time ,Operating systems and Browsers have been updated.

Use your chosen browser ........... I used Firefox .

https://www.sede.fnmt.gob.es/en/certifi ... ertificado

Now you are ready to proceed with the Application
NIE
Surname
Email Address

Print off the Notificacions FNMT Page from the email that has the Unique ID Number

Look up where your nearest Local Office is located......beware that the List may/is not be up to date so have a second location to hand
I went to Local Town Hall..........
I took copies of Passport, Green Form, NIE..........None of these were needed !
They only needed Passport and the Printed email page.......no copies made at the office
Sign a Form keeping a copy and come away. They will Email the next part of the Application Procedure.

Fire up your ( Firefox) browser and Follow link that is in this email

I used same Email address for both our applications.

Install your shiny new Digital Signature/s and check its in "Your Certificates"

Check it works by going to ...........

https://www.agenciatributaria.gob.es/AE ... icio.shtml

And check your Details that AEAT Holds on you.

NOW BACKUP your Certificate/s by Exporting........Give a meaningful name and Password......

Make at least Three (3) Copies and locate on different systems/Media

You are now good to go for four years.

GerryH cracked the whole procedure in 2 hrs from applying .......I slept on mine and got it the next day.......... :D
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pensure1988
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Re: DIGITAL CERTIFICATE

Postby pensure1988 » Mon Dec 06, 2021 1:49 pm

Hi Enrique

I followed all your instructions and now have an email to print out and take to the Town Hall tomorrow,if it is open. I give you 5 Stars for all the help you have to me in this project.

Thank You

David

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Re: DIGITAL CERTIFICATE

Postby chrissiehope » Mon Dec 06, 2021 1:53 pm

Enrique, it's probably time to replace my original instructions with yours ! As you say, things have moved on now, so best to keep it reasonably upto date ;-)
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Enrique
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Re: DIGITAL CERTIFICATE

Postby Enrique » Mon Dec 06, 2021 2:27 pm

Hi pensure1988,

Thanks for feed back..........I did mine as non-resident so could you Post on what ID Documents they ask for.

It was a win for me too.........delayed me going out on a frosty mountain side to cut wood and I now have a shiny new Browser to play with.

:!: :!: Added: Just Exported my Certificate from Vavaldi using the Defaults......... removed it ......Imported it ,said Successful BUT :!: not seeing it in Certificate Window.

Will look at this in more detail later..........
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Enrique
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Re: DIGITAL CERTIFICATE

Postby Enrique » Mon Dec 06, 2021 7:05 pm

Hi pensure1988,

Later..........

I'm hoping you used Google Chrome for your Certificate application.................

In Vavildi if I Export my Certificate , then Remove it, then Import , although it says Successful it fails to load in Certificate Window. :!:

From the FAQ...............

YOU MUST NOT MAKE ANY CHANGES TO YOUR COMPUTER FROM NOW UNTIL THE WHOLE PROCESS HAS BEEN COMPLETED AND YOU HAVE DOWNLOADED YOUR CERTIFICATE. THIS INCLUDES CHANGING BROWSER, REFORMATTING THE HARD DRIVE AND POSSIBLY UPDATES

So if you used Vivaldi to apply.............I'd reapply using Google Chrome..........The Exported Certificate (Chrome) can then be used in Vavaldi Import.
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pensure1988
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Re: DIGITAL CERTIFICATE

Postby pensure1988 » Mon Dec 06, 2021 10:48 pm

Hi Enrique

Thank your further information which has been noted. Here is a translated version of the acknowledgement I received from the system. I have booked a Town Hall appointment for Thursday Morning.

"The details of your FNMT-RCM Natural Person certificate are:


Request code: 735791707
NIF / NIE:

Please verify that the data you entered in the application phase:

1. NIF / NIE number.
2. First surname.

they correspond exactly with those that appear in the document that you need to present to identify yourself in one of our Accreditation Offices. If you detect any errors in them, you must generate a new request.

With this application code and the required documentation of their identity, the applicant and future certificate holder must personally go to an Identity Accreditation Office to accredit their data with the valid , current identity document in original format or failing that. , an officially certified photocopy . If for any reason you cannot do it personally, a third person may go on your behalf, but the prior legitimacy of your signature of the FNMT-RCM contract before a notary will be required.

- Citizen of Spanish nationality: National Identity Document (DNI), passport or driving license.

- Citizen of the European Union: Official document stating the NIE along with Passport or identity document of the country of origin.

- Foreign citizen: Official NIF / NIE concession document along with the passport.

For your convenience, you can make use of our service for locating the closest Offices, which you will find in our Electronic Headquarters under PROVIDE YOUR IDENTITY . (NOTE: In the AEAT offices and some Social Security offices, a prior appointment is required.)

Likewise, we remind you that with the issuance of your new FNMT-RCM Natural Person certificate, the applicant authorizes the FNMT-RCM to revoke and render without effect any certificate of the same type that the FNMT-RCM has previously issued. and identical name, surname and NIF / NIE.

We work in the interest of people.

Sincerely."

Hope this helps anyone who may want to renew their Digital Certificate in the Future


David

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Enrique
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Re: DIGITAL CERTIFICATE

Postby Enrique » Tue Dec 07, 2021 9:30 am

Hi pensure1988,

My findings with Vivaldi Browser....................You can't make a usable Export /Backup copy of the Digital Certificate.

You will have to use Google Chrome to apply for your Certificate......... then you can Export it with the Private Key to a .pfx file that then can be Imported into Vivaldi.

Supported Browsers...........Latest versions


Mozilla Firefox
Google Chrome
Microsoft EDGE
Opera
Safari
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pensure1988
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Re: DIGITAL CERTIFICATE

Postby pensure1988 » Tue Dec 07, 2021 10:43 am

Hi Enrique

Many thanks for all this updated information. I will now use chrome to apply for my new Digital Certificate and then follow your instructions on receipt thereof. Still cannot find these certificates that should be reflected in Vivaldi . I go to the Privacy Tab and then get frustrated looking further for it. My Tab says Privacy only not Privacy & settings. Can you guide me here.

Thanks

David

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Enrique
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Re: DIGITAL CERTIFICATE

Postby Enrique » Tue Dec 07, 2021 11:16 am

Hi pensure1988,

You are missing the crucial first line of the procedure I Posted.........

Vivaldi Browser

Certificate Location

:!: :!: type chrome://settings/certificates in URL Bar

then

Privacy and Security --> Security

Scroll down and under Advanced --> Manage certificates

The Certificates Window will pop up and you can view your Certificates in the Personal Tab



Different way from viewing Certificates in Chrome
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