Sky box keeps switching itself off!

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karandjon
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Sky box keeps switching itself off!

Postby karandjon » Thu Apr 22, 2010 2:54 pm

Does this happen to anyone else? Our Sky box has started switching itself off quite frequently! When we turn it back on it is on the sky info channel. Does anyone know what we can do to stop this?

Thanks.

Karen x
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gerryh
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Re: Sky box keeps switching itself off!

Postby gerryh » Thu Apr 22, 2010 3:21 pm

Yes, been happening to my Sky box.
Annoying isn't it. :cry: :cry:
And before anybody suggests, it isn't going into auto standby, that is switched off.
Cheers
Gerry
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Re: Sky box keeps switching itself off!

Postby pmb » Thu Apr 22, 2010 3:45 pm

Are they a Pace box by any chance? Big thread on digitalspy about it.

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Re: Sky box keeps switching itself off!

Postby gerryh » Thu Apr 22, 2010 3:50 pm

Mines a Pace box.
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Re: Sky box keeps switching itself off!

Postby pmb » Thu Apr 22, 2010 4:16 pm

430n? up to page 35 last time I looked. If only I can work out how to paste links. Seems you are not alone.....

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karandjon
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Re: Sky box keeps switching itself off!

Postby karandjon » Thu Apr 22, 2010 4:50 pm

yep! Mine's a Pace box too! :thumbdown:
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Re: Sky box keeps switching itself off!

Postby pmb » Thu Apr 22, 2010 5:29 pm

http://www.digitalspy.co.uk/forums/show ... ?t=1248925 and then the links on that thread.

edit thanks enrique for the pm.

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gerryh
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Re: Sky box keeps switching itself off!

Postby gerryh » Thu Apr 22, 2010 8:56 pm

Hi Karen
I received this from another mailing list.
It was sent to me by someone who really knows what he is talking about.

"It's a fault in the latest software (3.8.8). It's affecting certain boxes
and the 430N seems to be particularly badly affected.

Unfortunately, there's no facility on a Sky box to roll back to previous
software, so let's hope that Sky bring out an update soon.

So there's nothing wrong with your box (or nothing wrong that isn't
affecting loads of people)."

So we just have to wait for a corrected update.
Cheers
Gerry
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Re: Sky box keeps switching itself off!

Postby hillybilly » Thu Apr 22, 2010 9:40 pm

Oh good. Thank you for bringing this up and for the answers cos my Pace box has been doing it too of late!

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karandjon
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Re: Sky box keeps switching itself off!

Postby karandjon » Fri Apr 23, 2010 7:57 pm

thanks all.

and thanks for that info Gerry! Am glad its not just my box! Will sit tight and have fingers crossed sky can sort it out soon!
vino, sol y aire, y seras rico como nadie

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Re: Sky box keeps switching itself off!

Postby gerryh » Fri Apr 23, 2010 8:46 pm

Frustrating isn't it?
Usually seems to happen at the crucial part of a storyline. :cry: :cry:
You know it's about to happen when the picture freezes and you know there is nothing you can do.
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Gerry
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karandjon
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Re: Sky box keeps switching itself off!

Postby karandjon » Sat Apr 24, 2010 7:26 pm

Very Gerry...for me it was Emmerdale overnight!
Before i went to bed, I set the HDD to record at 4.40am, left sky on 119 and off i trot.
This morning, i sat down with my coffee and brioche, thought i'd watch 30mins of my 2.5hr extravaganza...only to find i had recorded 2.5hours of black and white fuzz!!!!
The sky box had switched itself off overnight! :evil:
Not to worry....at 10.30am this morning i parked my a*rse on the sofa and sat through the whole lot that was replayed, so i could switch sky back on each time it went off (no less than 3 times i may add)!!! ggrrrrr!

Like you say Gerry, it is always at a crucial part! :lol:
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Re: Sky box keeps switching itself off!

Postby El Cid » Sat Apr 24, 2010 8:38 pm

I can sympathise with you.

I have an old Panasonic Sky box which was great for some years until Sky downloaded an update which totally screwed it up and ever since it has had problems. I now use a Humax HD box which is superb and doesn't rely on Sky dodgy updates.

I wouldn't hold your breath about Sky sorting out the problem. In the UK they would just give you a new box - not so it you live in Spain.

Sky are trained by Ryan Air - you get the same sort or customer service!

Sid

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karandjon
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Re: Sky box keeps switching itself off!

Postby karandjon » Sun Apr 25, 2010 8:12 pm

Thanks for that info El Cid! I am definitely going to get oe of those Humax boxes now. I can't be doing with having to be here when recording...sorta defeats the object! :lol: Where is the best place to buy a Humax box from? I am back in the UK for a couple of weeks hol in July, so can pick one up then. Thanks.
vino, sol y aire, y seras rico como nadie

El Cid
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Re: Sky box keeps switching itself off!

Postby El Cid » Sun Apr 25, 2010 9:56 pm

I bought mine online in Spain from Amazon.co.uk

The postage was very low and delivery in a week or less.

Sid


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