BT Internet

Information and help in the IT field of computers, internet, ISP's, mobile and fixed line telephones plus satellite TV systems.
curatokid
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BT Internet

Postby curatokid » Thu Jul 07, 2016 7:30 am

I have a Movistar landline and Internet and it has been suggested that I should change to BT as they offer a good service and costs less, does anyone have any experience of BT ? any comments would be appreciated....

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costakid
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Re: BT Internet

Postby costakid » Thu Jul 07, 2016 8:22 am

If its half as good as BT in the UK I would go for it. You may want to check they are not just an agent for a Spanish company though.

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Enrique
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Re: BT Internet

Postby Enrique » Thu Jul 07, 2016 8:32 am

Hi curatokid,
From the info I have there are Distributors using the BT name.

Are they using their own Infrastructure, if not and using Movistar "wires" then that brings in a grey area if Faults develop.

Is the saving worth the hassle if things are working well at the moment................. :?:

It maybe a Challenge terminating your current contract ......see recent Thread.................... :evil:

http://andalucia.com/forums/viewtopic.p ... nd#p354212
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Miro
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Re: BT Internet

Postby Miro » Thu Jul 07, 2016 10:46 am

I wouldn't risk it. As Enrique says, anyone using the BT name and logo (probably illegally) are simply agents / distributors who are probably using one of the big suppliers' networks, and when (if) problems develop, won't be able to do a damned thing to help you. I would stick to the main Spanish providers - Movistar, Orange, Vodafone etc.
Don't worry about what people think, they don't do it very often

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gerryh
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Re: BT Internet

Postby gerryh » Thu Jul 07, 2016 12:04 pm

curatokid
You might want to read this http://www.expatforum.com/expats/spain- ... -adsl.html
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pthomas
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Re: BT Internet

Postby pthomas » Thu Jul 07, 2016 3:07 pm

Personally I have always had a good service from Movistar, so to me its better the devil you know.

northandsouth
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Re: BT Internet

Postby northandsouth » Thu Jul 07, 2016 6:03 pm

And, in my humble, movistar have moved on in leaps and bounds. If I ever have a problem they are on it pronto.

El Cid
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Re: BT Internet

Postby El Cid » Thu Jul 07, 2016 7:01 pm

If it ain't broke, don't fix it!

I eventually moved from Movistar as, being in the Campo, they could not offer the ADSL speed I needed. Apart from that they were always excellent to deal with and the transfer to a new ISP was handled really well.

Sid

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firsttango
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Re: BT Internet

Postby firsttango » Fri Jul 08, 2016 10:42 am

I would stick with Movistar especially if you want quality super high speed internet. If available where you are and you go for one of the 300mbs fibre packages thats exactly what you get 300+mbs. Not like it used to be...contracted for 10mbs and get 7-8 mbs if you're lucky.

curatokid
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Re: BT Internet

Postby curatokid » Sat Jul 09, 2016 9:01 am

Thanks for all the comments much appreciated, I think I will be sticking, I can not get fibre where I live and all Movistar offers are based on that so I will have to wait for another one to come around....Better the devil, as they say !!!

USINSPAIN
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Re: BT Internet

Postby USINSPAIN » Tue Jul 19, 2016 8:09 am

Is this the British Telecom based in Tenerife

USINSPAIN
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Re: BT Internet

Postby USINSPAIN » Tue Jul 19, 2016 3:52 pm

Sorry should have read Direct Telecom Tenerife


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