Laptop not starting up - URGENT HELP NEEDED

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john the baptist
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Re: Laptop not starting up - URGENT HELP NEEDED

Postby john the baptist » Sat Apr 01, 2017 10:50 pm

ran it from USB, done repair, checks and everything else but no joy.

i can not get into safe mode nor when "attempting Repairs" does anything get fixed.

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Enrique
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Re: Laptop not starting up - URGENT HELP NEEDED

Postby Enrique » Sat Apr 01, 2017 11:32 pm

The first thing you can try is booting into the recovery environment, if possible, and then performing a startup repair. To access the recovery environment, turn your computer on and off three times. While booting, make sure you turn off the computer when you see the Windows logo. After the third time, Windows 10 will boot into diagnostics mode. Click Advanced options when the recovery screen appears.

the full article.........please read through........

https://www.groovypost.com/howto/fix-wi ... r-bootrec/

let us know how you get on........
UNIX is basically a simple operating system, but you have to be a genius to understand the simplicity.

john the baptist
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Re: Laptop not starting up - URGENT HELP NEEDED

Postby john the baptist » Sat Apr 01, 2017 11:41 pm

cheers for the help Ive been at this all day so im going to try it again in the morning

will let you know

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Re: Laptop not starting up - URGENT HELP NEEDED

Postby john the baptist » Sun Apr 02, 2017 9:40 am

not having any luck, im now going into comand promt and copying what i can onto my external hard disc drive
i have to individually search every folder and copy what I can,

the problem i have is that I did an upgrade from the windows 7 the comp originally came with to windows 10 when it was free to do I believe about 2 years ago as such I dont actually own a copy of windows 10

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Enrique
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Re: Laptop not starting up - URGENT HELP NEEDED

Postby Enrique » Sun Apr 02, 2017 10:02 am

Hi,
Not a problem........if you have downloaded the Windows 10 .iso..........
Once you have all your stuff off on to external disk do a Clean Install......this will setup a 450MB Windows recovery Partition and install a new copy of Win 10 on the C:\ drive

Do a Custom install, skip the Licence bit as you will already be on the MS License DB...check Activation once install finished.

You may have to get some specific HP drivers after you have installed Win 10.

Let me know how you get on....I'm out on MTB for the morning so will check later........... :D
UNIX is basically a simple operating system, but you have to be a genius to understand the simplicity.

john the baptist
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Re: Laptop not starting up - URGENT HELP NEEDED

Postby john the baptist » Sun Apr 02, 2017 10:40 am

thanks enrique im down loading the windows ISO now on a borrowed laptop from a neighbour. Would I be able to run it from a USB????????????

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Enrique
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Re: Laptop not starting up - URGENT HELP NEEDED

Postby Enrique » Sun Apr 02, 2017 1:56 pm

Hi,
Once you have the .iso file use Rufus to build it on to the USB then boot this USB on your sick system.
I trust you have the right .iso version i.e. x86(32bit)or x64(64bit) depending on your sick system config.

https://rufus.akeo.ie/
UNIX is basically a simple operating system, but you have to be a genius to understand the simplicity.

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Re: Laptop not starting up - URGENT HELP NEEDED

Postby john the baptist » Sun Apr 02, 2017 4:56 pm

hi Im using the USB done the full reinstall and wiped the computer it literally has taken 18 hours as i had to learn command prompt language to copy files and watched a lot of youtube videos, Im still at it trying to reinstall 3 years of programs and internet shortcut.

Im yet to restart this computer but hopefully it should be ok as I have not reset the boot up order yet from USB at the first. Ive never had any problems with operating systems before except the week they cut of xp support killed my previous computer. Im thinking windows 10 is not as bullet proof as they made out. or at least the free up grade version.

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Enrique
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Re: Laptop not starting up - URGENT HELP NEEDED

Postby Enrique » Sun Apr 02, 2017 5:24 pm

Hi,
Good to hear you're making progress.

For when you get sorted................this will bring up a Menu and you can either load Normal Windows or have the option to go into Safe mode.......I use this on my systems.

https://www.howtogeek.com/245175/how-to ... boot-menu/

There are Posts on the Web where you can reinstate F8 to get to Safe Mode.

Things to do when you first Boot up.
Check Activation.
Install a Antivirus Program............I use Avast Free
Backup system using Macrium Reflect free to an external drive.
Go through all the "settings" and Turn them off...........I'd have done that on the install Stage
Install your favourite programs
Backup the now fully loaded system.
UNIX is basically a simple operating system, but you have to be a genius to understand the simplicity.

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Re: Laptop not starting up - URGENT HELP NEEDED

Postby gerryh » Sun Apr 02, 2017 6:51 pm

In addition to creating a backup don't forget to create a Rescue Media disc/ USB device.
No point backing up your system if the Recovery software is on your unbootable device.
With a rescue Media disc/ USB device you boot from that to recover your unbootable system.
Also set up you Bios to boot from disc/ USB device, if present, before it attempts to boot from your Hard Drive.
Cheers
Gerry
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john the baptist
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Re: Laptop not starting up - URGENT HELP NEEDED

Postby john the baptist » Sun Apr 02, 2017 9:49 pm

Check Activation???

Go through all the "settings" and Turn them off...........I'd have done that on the install Stage??????

Also any ideas how I can get rid on the password pin log in for the laptop, its just the whole family uses it so they will struggle to use.

thanks again as always for your endless help

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Re: Laptop not starting up - URGENT HELP NEEDED

Postby HarryJ » Sun Apr 02, 2017 9:55 pm


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Enrique
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Re: Laptop not starting up - URGENT HELP NEEDED

Postby Enrique » Sun Apr 02, 2017 9:59 pm

Turn off putting in a password.........may or may not work depend on account you have setup

https://www.tekrevue.com/tip/skip-windo ... in-screen/

Check activation..............

http://www.ghacks.net/2015/08/01/check- ... activated/
UNIX is basically a simple operating system, but you have to be a genius to understand the simplicity.


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