Lottery security changes

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peteroldracer
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Lottery security changes

Postby peteroldracer » Sat Dec 14, 2019 1:00 pm

Loterias y apuestas, the Spanish state lottery website has sent me a message saying that my access to them for online top-ups and so on will be lost unless I go through some new indentifiers. They ask that I use a mobile with camera and logged in to their site I use a device there to take images of both sides of my NIE and make a short video of myself!
Problem is that their system will not accept my NIE because it does not have a photograph of me......as far as I am aware a NIE never has a photo so a Mexican standoff! Does a Spanish ID card have a photo? Could an organisation like this, with good multi-lingual options for the site really not know what a NIE looks like? Anyone else had the email (only applies to users of their website for Euromillions etc. rather than anyone buying a ticket in a lottery shop).
I used to cough to disguise a [email protected] I [email protected] to disguise a cough.

Manchesteral
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Re: Lottery security changes

Postby Manchesteral » Sat Dec 14, 2019 3:04 pm

I wouldn't trust this, why do they need so much info and a photo? Isn't your local apuestasyloterias shop close enough to walk or travel to ?

jhonie99
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Re: Lottery security changes

Postby jhonie99 » Sat Dec 14, 2019 3:06 pm

Received similar communication couple of months ago. Just ignored it until such time as I win decent money, lol.
It only affects the withdrawl of money over a certain amount from your account.

In the instructions in the website it clearly states to use copy of passport if NIE doesn't have a photo!

Just in case you're being scammed, I suggest u do it from the website itself, without clicking on any links in received emails.

elusive
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Re: Lottery security changes

Postby elusive » Sat Dec 14, 2019 4:07 pm

Yeap spanish ID (DNI) has a photo. Hence using it on flights etc. alot of hassle to buy a lottery ticket and frankly i wouldnt want to hand over such info when you can just go to a shop.good advice about not clicking on links

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peteroldracer
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Re: Lottery security changes

Postby peteroldracer » Sat Dec 14, 2019 6:27 pm

Jhonie said “ In the instructions in the website it clearly states to use copy of passport if NIE doesn't have a photo!”
I missed that....it still will not take an image from my passport......#*!$~x apps!
I used to cough to disguise a [email protected] I [email protected] to disguise a cough.

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costakid
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Re: Lottery security changes

Postby costakid » Sun Dec 15, 2019 10:17 pm

Sounds a bit iffy to me.


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