CANNOT USE START WITH CURSOR

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patricia
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CANNOT USE START WITH CURSOR

Postby patricia » Thu Jan 28, 2021 7:47 pm

Hello all you techi's

My computer could not continue with the update of Microsoft and I am now unable to use the start to bring up the menu or type in the white area by the side of it. :thumbdown:

Also how can I safe what is on my computer because I have tried using a memory stick and it cannot finish because it states there is too much on the computer to store even though I purchased a memory stick of 128 GB.

Any help and advice would be appreciated. :thumbup:
Torrox Costa "El mejor clima de Europa"

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Enrique
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Re: CANNOT USE START WITH CURSOR

Postby Enrique » Thu Jan 28, 2021 10:09 pm

Hi patricia,

Can you right click on the bottom black bar.........if yes and a window pops up that has Task Manager along with other items please let me know.

If nothing happens........power down then power up and Post where it gets to.

You probably have more data on the HDD than will fit on 128GB memory stick. So backup will not work.
All my best learning experiences start with a problem I need to solve.

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patricia
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Re: CANNOT USE START WITH CURSOR

Postby patricia » Thu Jan 28, 2021 10:17 pm

Ooh I do not know what you mean power down and then power up.

Nothing happens when I click on. I have to turn off the computer by turning it off by pressing the button on the computer.

Do you mean shut it down and start it up again!!
Torrox Costa "El mejor clima de Europa"

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Enrique
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Re: CANNOT USE START WITH CURSOR

Postby Enrique » Thu Jan 28, 2021 10:37 pm

Hi patricia.

"Do you mean shut it down and start it up again!.......... yes please.

I'll give you a phone call in the morning.................guessing you will be in as still lockdown......yes :?:
All my best learning experiences start with a problem I need to solve.

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patricia
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Re: CANNOT USE START WITH CURSOR

Postby patricia » Thu Jan 28, 2021 11:02 pm

Well first thing in the morning I am trying to trap a kitten as I have now become the caretaker of the "communities" cats and I have a home for one of the many kittens born before I took over. :(

So I will be in about 11am or so, if I manage to trap her. I have trapped her two siblings and they are in their new homes, but she needs to go to hers. They are waiting for her. :D

I will contact you when I back is that OK! :thumbup:

Yes Torrox is in Lockdown cannot go far. :(

Thank you so much for your help as always :thumbup:
Torrox Costa "El mejor clima de Europa"

Beachcomber
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Re: CANNOT USE START WITH CURSOR

Postby Beachcomber » Fri Jan 29, 2021 8:42 am

For back up I use Acronis True image. It makes a compressed image of your entire computer.

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patricia
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Re: CANNOT USE START WITH CURSOR

Postby patricia » Fri Jan 29, 2021 12:05 pm

That is useful thanks beach :thumbup:
Torrox Costa "El mejor clima de Europa"

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Enrique
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Re: CANNOT USE START WITH CURSOR

Postby Enrique » Fri Jan 29, 2021 2:45 pm

Hi,

Sorted.........corrupt system files.......... used ... sfc /scannow from Administrator CMD Window.
All my best learning experiences start with a problem I need to solve.

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patricia
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Re: CANNOT USE START WITH CURSOR

Postby patricia » Fri Jan 29, 2021 3:15 pm

Thank you Enrique :thumbup:

What would I do without you!! :mrgreen:
Torrox Costa "El mejor clima de Europa"


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