Samsung tv issue

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snorbs
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Samsung tv issue

Postby snorbs » Fri Apr 09, 2021 6:26 pm

Over the last few months we have an issue at the bottom of the TV screen that is getting worse.
I think the technical term is called bleeding, basically we now have 4 or 5 inverse J shapes lights coming up from the bottom of the screen.
Has anyone else had this and resolved?
I believe that if you have a QLED screen this doesn't happen but i dont really want to buy a new TV ours is only 2 or 3 years old quite disappointing to have this issue.

El Cid
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Re: Samsung tv issue

Postby El Cid » Fri Apr 09, 2021 6:33 pm

Call the Samsung authorised service agent to look at it. It is usually a backlight problem. A friend had a similar problem out of warranty and Samsung reimbursed the price of a new TV.

Sid

snorbs
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Re: Samsung tv issue

Postby snorbs » Sun Apr 25, 2021 10:13 am

got in touch with Samsung who confirmed its a bleeding issue and it would cost at least 210 euros to repair and they would need to take the TV away for about a week. given the cost of a new TV is around 700/800 euros will live with this problem until it becomes unbearable. This Samsung TV is not even 3 years old yet very disappointing and wasnt a cheap model when i bought it

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SpanishBlue
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Re: Samsung tv issue

Postby SpanishBlue » Sun Apr 25, 2021 1:40 pm

snorbs wrote: Sun Apr 25, 2021 10:13 am got in touch with Samsung who confirmed its a bleeding issue and it would cost at least 210 euros to repair
I understand that you are not happy, but there's no need to use that kind of language. :wink:

Seriously though, here in the UK I would now only buy an expensive TV from the likes of John Lewis or Richer Sounds, where you get the peace of mind of a 5/6 year guarantee.

Is there anyone in Spain who offers a similar guarantee?

El Cid
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Re: Samsung tv issue

Postby El Cid » Sun Apr 25, 2021 2:08 pm

Many resellers offer extended warranties at a fair price.

It is much easier in the UK as they have the Sale of Goods Act, which can give up to 6 year protection. In the EU, the warranty is 2 years, but only the first 6 months are covered by a no quibble warranty.

Sid


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