Updating Win10 and Chrome problems

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Wicksey
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Updating Win10 and Chrome problems

Postby Wicksey » Fri Oct 08, 2021 4:24 pm

I tried to update Chrome on my HP laptop but it kept coming up with an error message and suggested uninstalling and reinstalling the program. I uninstalled but now it won't install again and came up with another error message. I googled and the first thing suggested was to make sure Win10 was up to date.

Now trying to update Cumulative updates KB5005539 and KB5005565 but it says it is downloading but is stuck on 0%. Is it one of these updates that takes an age to do?

I am now using the phone to post this but it's not very convenient. Presumably I do need to do these updates to Win10? Chrome has been a pig this week, not loading Outlook properly and being slow, so I thought I'd check for updates and wish I hadn't now :roll:

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Wicksey
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Re: Updating Win10 and Chrome problems

Postby Wicksey » Fri Oct 08, 2021 5:13 pm

Just managed to get Chrome back after several attempts but it is still very slow at loading the Outlook page. No further progress on the Win10 update, still 0%.

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Enrique
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Re: Updating Win10 and Chrome problems

Postby Enrique » Fri Oct 08, 2021 5:51 pm

Hi Wicksey,,

-KB5005539 is .Net update can take some time especially on Oldish System

KB5005565 is update for Windows 10 2004.........you're a few feature updates behind ..current Win 10 is 21H1

Type Winver is search and Post version please..........
All my best learning experiences start with a problem I need to solve.

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Wicksey
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Re: Updating Win10 and Chrome problems

Postby Wicksey » Sat Oct 09, 2021 9:29 am

Thanks Enrique. It is 21H1 OS build 19043.1165

Chrome is working better this morning. I checked the updates and the 5539 has disappeared and the 5565 has at last said 100% although it did say it was an update for version 21H1. It may be sorting itself out .... possibly. I certainly don't want Win11 at the moment!

markwilding
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Re: Updating Win10 and Chrome problems

Postby markwilding » Sat Oct 09, 2021 9:51 am

Most older PCs will not be able to update to Windows 11 unless you use the work arounds suggested by Gerry. in the Windows 11 thread.

Microsoft issued this disclaimer, probably a good idea to read it, should anyone want to go ahead.

https://support.microsoft.com/en-us/win ... 0a331518f1

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Wicksey
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Re: Updating Win10 and Chrome problems

Postby Wicksey » Sat Oct 09, 2021 10:31 am

I still have an old PC with Win7 that is working just fine. This laptop keeps freezing, Chrome keeps becoming unresponsive and even my documents file is doing it now. The update says Installing 100% so not sure if it's finished or not. I wouldn't even try to upgrade to 11.

Maybe there's something in the air as even the CH5 catch-up app on the TV went funny last night. The programme I wanted to watch loaded but then immediately went back to home page. If I was really quick with the play button I could 'catch' it and it would start to play. Honestly, having 2 Smartphones, a Smart TV a laptop and an old PC is a full time job sometimes!

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Re: Updating Win10 and Chrome problems

Postby markwilding » Sat Oct 09, 2021 10:55 am

I have one still running Windows XP, which only gets used when we are doing interactive stuff at work with bigger classes. It starts up fine but the programmes needs a bit more time to load.

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Wicksey
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Re: Updating Win10 and Chrome problems

Postby Wicksey » Sat Oct 09, 2021 12:19 pm

At the moment Win7 is outperforming 10 :shock: :crazy:


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