How do I go on reporting a faulty telephone line

[ex patriot 66]

my landline is with Telefonica and has been out of use since the storms in the past couple of days ,thinking it could be just a temporary fault I left it to see if it would come good on its own ,but now I am thinking it looks like it could be a call out , are there any numbers to phone to report the fault and would it be possible to speak with an English speaking operator ?

[Alan-LaCala]

Having found a phone that works you need to call 1004 and after the recorded message just keep saying "English please" and you will be put through to an english speaking operator.

Alan

[pwwm]

Exactly that, Alan-LaCala beat me to it, they have been very good if we have had to call them out always been with us within the day.

[katy]

I always call 1002

[ex patriot 66]

Thanks once again folks