Say no to 0870 (or 902)

[Beachcomber]

I apologise for repeating this question but it was some time ago when I last asked it.

Does anyone know of a Spanish web site similar to the 'Say No To 0870' one that serves the UK?

I really object to paying through the nose for calling a 902 number especially now that I get all of my Spanish landline calls for free. Reporting power cuts to Sevillana/Endesa is the perfect example when not only are you suffering from considerable inconvenience but you have to pay for the privilege of informing them.

The trouble is 'Say No To 902' doesn't have the same ring (if you see what I mean). How about 'Say Boo! To 902'

[Lorraine - Mijas]

Or even, say noooooooooooo to 902

[lis48]

Or "todos contra 902"? Start a site Beach!

[spanish_lad]

I really object to paying through the nose for calling a 902 number especially now that I get all of my Spanish landline calls for free...

HOW ???

[Pentaqua]

From www.MoneySavingExpert.com - web page in UK

The end is near for disgraceful 0870 numbers
0870 numbers hideously cost as much as eight times normal calls, even though they're called National Rate. Thankfully, communications industry regulator Ofcom revised original proposals to address consumers' concerns

may happen in Spain - eventually??

[luffes]

I think he meant how does Beachcomber get free Spanish calls

[Beachcomber]

If you are contracted for ADSL you get all Spanish landline calls to geographical numbers free.

[jazper]

So how much does a 902 call cost, and can it be called from outside Spain?

[silver]

902 is a number where the caller pays half the cost (standard rate) of the call and the receiver the other half.
The numbers that begin with 8 like 805 are the ones that charge high rates usually because they are offering some kind of "service"

[Beachcomber]

This is not true. The receiver of the call pays nothing.

For a full explanation of the 9** service and the tariffs see here.

[silver]

My mistake, I was told this a few years back and just presumed it to be true, but at http://www.telefonicaonline.com/qx/publ ... esetas.htm
you can see exactly what they charge.

[sheilap]

www.MoneySavingExpert.com thanks pentaqua for the web site i found a link to payg orange that gives you 30 free text messages and hope to use it when i'm out on the 25th november
sheila

[J Cooke]

I have Telefonica ADSL never heard of free calls to Spanish landlines, how do I get this facility.
Been in Spain for 3 years talked to many people who think they KNOW everything about Spain.I have learned more from this site in 6 weeks

[Beachcomber]

Just call 1004 and tell them you want to change to ADSL Duo which costs €39,90 per month. The only condition is that a single call does not last for more than two hours!

Telefónica is actually being a little difficult about this. They initially tried to say that this was a special offer for new clients for a limited period but existing clients were then threatening to cancel their contract for ADSL then renew it. Telefónica then said this would take several weeks during which time clients would be without their ADSL service. Clients then retaliated by threatening to take their custom to another provider with the same offer.

Telefónica has now relented and is allowing existing clients to take advantage of this offer but are offering new clients the service for €20 per month until January next year. It is also attempting to impose a one off extra payment of €39 for the free land line calls service and you may have to insist that you are not going to pay this.

See this web site for further details.

[vernissa]

I realise that this reply is somewhat late in coming, but better sooner than later. A new site www.no902.info has been set up to provide alternative numbers to 902 and 901 telephone numbers. There is an option to enter new numbers and hopefully the database will expand with the help of the public.

[Laslomas]

I had a phone call 2 weeks ago from a man at Telefonica (in perfect spoken English) offering me free calls within Spain and International calls at 5 cents a minute - at any time of day. I currently have Telefonica ADSL but my call charges are through Elotek as they offered a cheaper rate. I told him I would conider their offer, but needed to check what the savings would be to me if I did change back to them. He said he would call the same time the following week.
He did call back as agreed. I said the offer sounded good so I would change. He said I would get details in the post and must sign and return the form to Telefonica. So far -so good.
This week I got the forms from Telefonica, in triplicate (in Spanish). There is a choice of 3 boxes to mark with X to proceed with the offer. I can chose either:

1 All calls to be with Telefonica
2. Calls to 901 and 902 with Telefonica
3. Or All calls and 901 902 with Telefonica.

To me number 1 and number 2 seem to be the same, but then I am probably too logical.
There is also a paragraph mentioning a prefix of 1077, I haven't quite managed to translate that yet, but there is no mention of the 5 cents a minute for International calls. So when I have an hour to spare I will phone 1004 to check on this.

Has anyone else received this?

[elkimbodude]

The purpose of a 902 number is so that it can be easily remembered.

A 902 number is basically a second number attached to a local lan line such as a 951 or 952 (these are example prefixes) depending on where the business is located in Spain.

If you really insist, just ask the company who you are dealing with for there local number where there 902 number is attached to and if they are not to difficult, they will provide it since it makes no difference to them regarding costs. The other good thing about it is that you can skip telephone centrals with this should they be attached to the 902 number.

I would say this is a much better, easier and time saving way to start using your free calls rather then to sign up or look for a website which tries to get rid of 902 numbers. Everybody knows that Telefonica will never in a lifetime admit to that

So dont just wait there and ask the guy who picks up on the 902 line.. "hey listen buddy, whats your local number instead of the 902" wink wink

[Beachcomber]

Thanks for the information on the no902 site.

902 numbers are a con especially when calling them from a landline in the same metropolitan area. Calls to 901 numbers cost half of those to 902 numbers.

Calls to 901 and 902 numbers are not included in the free national calls offer when you sign up for ADSL.

1077 is the prefix for Telefónica in the same was as 1053 is the prefix for Elotek so if you have contracted for 'preasignación' with a private company and wish a call to be routed through Telefónica you dial 1077 first.