Orange contract

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Manchesteral
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Orange contract

Postby Manchesteral » Tue Aug 13, 2019 12:43 pm

Does anyone know where the nearest Orange shop / outlet is to Torrox, where they speak a reasonable level of English, would it be Nerja, Rincon, Velez,?? I am trying to renegociate my current phone service contract and they are making it almost impossible to do online.
My only option to do this now is person to person, any recommendations from anyone with first hand experience will be gladly accepted :-)

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gerryh
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Re: Orange contract

Postby gerryh » Tue Aug 13, 2019 1:05 pm

Last year I was in the Orange outlet in El Ingenio and there was a helpful English speaking person there.
She might not still be there now.
Cheers
Gerry
Gerry Harris

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costakid
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Re: Orange contract

Postby costakid » Tue Aug 13, 2019 6:47 pm

Centro Commercial Rincon. Its behind La Cala Del moral but classed as Rincon.

Lyric
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Re: Orange contract

Postby Lyric » Tue Aug 13, 2019 7:19 pm

2nd for the one in Ingenio, there is also one in Torre del Mar at the top of Calle del Mar that is away from the sea, also has English.
Nothing in Torrox and I think the one in Nerja is part of a multi provider outlet.

Manchesteral
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Re: Orange contract

Postby Manchesteral » Wed Aug 14, 2019 3:21 pm

gerryh wrote:Last year I was in the Orange outlet in El Ingenio and there was a helpful English speaking person there.
She might not still be there now.
Cheers
Gerry
Thank you Gerry, where is El Ingenio in relation to Torrox costa ?

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costakid
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Re: Orange contract

Postby costakid » Wed Aug 14, 2019 3:39 pm

Just off the motorway at Velez TDM exit. Massive shopping centre. If your on public transport get the bus from Torox to T D Mar and walk up to the shopping centre. 10 minute walk from bus station.

alpineSi
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Re: Orange contract

Postby alpineSi » Wed Aug 14, 2019 5:41 pm

I've always found their multilingual customer support line quite helpful: 900 90 61 21
Be ready to press 1 for English.

Manchesteral
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Re: Orange contract

Postby Manchesteral » Thu Aug 15, 2019 12:20 pm

Thanks for all your advice, although I do believe I've finally done it successfully online, my Spanish is actually better than I thought !!


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