Smarty DNS

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snorbs
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Smarty DNS

Postby snorbs » Sat Apr 01, 2023 9:50 am

I just got my renewal notice from smarty.
However when I try to look at my account on their website I get an error message (have tried various devices) saying site cant be reached or safari cant open page because it could not connect the server.
I also tried the app and it says the certificate for this server is invalid.

I normally use smart dns but subscribe to smarty only as a back up.

anyone any idea?

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Enrique
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Re: Smarty DNS

Postby Enrique » Sat Apr 01, 2023 10:05 am

Hi snorbs,

Clear the Cookies and Cache for the SmartyDNS site...........then try again
All my best learning experiences start with a problem I need to solve.

snorbs
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Re: Smarty DNS

Postby snorbs » Sat Apr 01, 2023 10:09 am

tried that still the same

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Enrique
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Re: Smarty DNS

Postby Enrique » Sat Apr 01, 2023 10:26 am

Hi snorbs,
Are you using Safari to access SmartyDNS on all devices .................. :?:

If so
Try another Browser Google Chrome........... :idea:

SmartDNS is a " grey " (my term) site and current Browsers will flag these sites as "Potential Security Issue"

You could lower the Browser Security........not recommended
All my best learning experiences start with a problem I need to solve.

snorbs
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Re: Smarty DNS

Postby snorbs » Sat Apr 01, 2023 10:54 am

i have tried chrome , edge and safari on different devices

snorbs
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Re: Smarty DNS

Postby snorbs » Sat Apr 01, 2023 10:56 am

to be clear its smarty dns i have an issue with not smartdns which I can access fine

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Enrique
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Re: Smarty DNS

Postby Enrique » Sat Apr 01, 2023 10:58 am

Hi,
Missed my typo in previous Post.......... :oops:

SmartyDNS is the one that my Browser flags up a "Potential Security Issue"

Leave it for now and try again later.......... :idea:
All my best learning experiences start with a problem I need to solve.

snorbs
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Posts: 222
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Location: Sotogrande area

Re: Smarty DNS

Postby snorbs » Sat Apr 01, 2023 3:14 pm

having had a look on social media I am not sure this company / website is still active
they have my credit card details for renewing a service that maybe no longer exists
anyone else still using them?
not sure how I can stop them taking the money if there is no way to contact them / cancel the subscription

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Enrique
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Re: Smarty DNS

Postby Enrique » Sat Apr 01, 2023 4:13 pm

Hi snorbs,


www.smartydns.com is currently down............
All my best learning experiences start with a problem I need to solve.

satandpcguy
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Re: Smarty DNS

Postby satandpcguy » Sun Apr 02, 2023 7:14 am

Webpage has been like this for a few weeks now...
smartdnsproxy still working
The funniest thing about this particular signature is that by the time you realise it doesn't say anything it's to late to stop reading it

snorbs
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Re: Smarty DNS

Postby snorbs » Sun Apr 02, 2023 11:44 am

yes the problem is I dont want to pay USD 50 for a 2 year renewal to Smarty DNS if you cnat even contact the company and the website no longer works

El Cid
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Re: Smarty DNS

Postby El Cid » Sun Apr 02, 2023 3:10 pm

Simple solution - stick with SmartDNSproxy - no need for a backup.

Sid

snorbs
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Re: Smarty DNS

Postby snorbs » Sun Apr 02, 2023 3:49 pm

yes I understand that, my issue is how do i stop them taking the renewal fee?
will i be able to claim refund via the bank card card? Its a Spanish bank card.

markwilding
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Re: Smarty DNS

Postby markwilding » Sun Apr 02, 2023 7:39 pm

I used Smarty as a backup for a couple of years but I changed to Unlocator because Smarty was starting to be very unreliable.
As far as I remember taking out another long term subscription was not automatic.

Another point is that it is not necessary to pay the full amount for these services. I pay 43 USD for two years with unlocator and 19.99 USD for 1 year with SmartDNS. The trick is to take out a free trial, then wait for them to send you the offers, which they do on a regular basis


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