Living in Andalucía - Conplaints Book

Complaints book

When a consumer, whether resident or tourist has an incident or problem or complaint with any company or comercial entity, hotel, shop or service provider in Andalucia they can register a complaint with the regional government the Junta de Andalucía. This is carried out via the 'complaints book'.

http://www.consumoresponde.es/articulos/como_presentar_quejas_y_reclamaciones_oficiales_de_la_junta_de_andalucia