As a consumer in Andalucia you will find at your disposal dedicated government offices designed to advise you regarding your rights and responsibilities. There are also numerous private consumer organisations that operate at both national and regional level. In the following articles you will find more specific information to help you find your way.
Every municipality in Spain has a public office dedicated to informing you, the consumer, regarding your rights and responsibilities in the case you should have any doubts. The offices are known… More →
FACUA-Consumers in Action is a non-governmental and non-profit organization. Since its foundation in 1981, it has been dedicated to the defence of consumer rights. FACUA can be considered a… More →
To register a complaint against a bank or other financial entity in Spain, the process is as follows:
The first thing you must do is to register a written complaint with the customer… More →